PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Zoosk

POF and Zoosk Overview

Total reviews
2325
1988
Company responses
0
0
Issues resolved
9
0

POF was first mentioned on PissedConsumer on Aug 17, 2008 and since then this brand received 2325 reviews. It is 337 reviews more than Zoosk received since Dec 1, 2010.

POF and Zoosk Consumer Ratings

Rank
34 out of 232 in Dating and Social Networking category
29 out of 232 in Dating and Social Networking category
Website
20 in category
29 in category
Customer service
39 in category
26 in category
Product or Service Quality
18 in category
23 in category

According to consumer ratings and reviews, Zoosk ranks 5 points higher in the Dating and Social Networking category than POF. People gave POF 2.1 stars for Website criterion in Dating and Social Networking category and it is 75 points higher than the worst rated brand in this category. At the same time, Zoosk was rated 2 stars for Website criterion in this category and it is 66 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Zoosk has a higher rating than POF. Regarding Product or Service Quality criterion, consumers gave POF 1.8 stars and it is 81% greater than other in category. Zoosk however was rated 1.7 stars and it is 76% greater than other in category.

POF and Zoosk Rating Details

Website
2.1 (833 reviews)
2 (564 reviews)
Reviewer's quote

...The phone numbers to watch out for is 18002016502, that is the one on the website. The call dropped and he called me back from this number, +14375369308. I hope PoF sees this...

Judy C

...Surfing their website is difficult and cumbersome at best. Dont waste your time or money on this or any other dating website. It's all a scam, taking advantage of folks hoping for love..

Allan M
Customer service
1.4 (830 reviews)
1.6 (583 reviews)
Reviewer's quote

...It tells you to get ahold of customer service, which you cant do! NOT WORTH THE TIME OR HEADACHES!!..

Jennifer W

...Even customer service wont help!!!..

Ayako
Product or Service Quality
1.8 (793 reviews)
1.7 (545 reviews)
Reviewer's quote

...This type of "service" is little more than a cash grab from people who are lured in with the promise of finding "The one". It's an empty promise for that sweet sweet cash they'll take. Then, they'll completely ignore your requests for help getting THEIR broken site to work...

Harald

I called to discontinued my service. After a 20 minute weight I tried the call back option. After weighting two days I called back and was on hold for over an hour...

PissedConsumer1742561

POF and Zoosk Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Website
  • Worthless search settings
  • Very little
  • Site itself was ok
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Total joke
  • No refund policy even for unauthorized charges
  • Lack of response to complaints

POF and Zoosk Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

5

My account has been blocked

POF and Zoosk Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

POF and Zoosk Latest Reviews

Recent published reviews

I deleted my account and was charged for the Premium upgrade when my account was deleted, I want a refund.

Read all 2325 reviews

Can’t access my zoosk account because email verification mis spelled the end of email and can’t log in with Facebook...

Read all 1988 reviews

POF and Zoosk Products and Services

Most reviewed product and services
  • Pof Account (905 reviews)
  • Pof Profile (327 reviews)
  • Pof Online Dating (138 reviews)
  • Zoosk Subscription (455 reviews)
  • Zoosk Account (344 reviews)
  • Zoosk Online Dating (139 reviews)