PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Zoosk

POF and Zoosk Overview

Total reviews 2958 2833
Company responses 0 0
Issues resolved 10 0

POF and Zoosk Consumer Ratings

Rank
42 out of 256 in Dating and Social Networking category
37 out of 256 in Dating and Social Networking category
Customer service
42 in category
33 in category
Website
23 in category
35 in category
Product or Service Quality
28 in category
31 in category
Privacy and Data Security
36 in category
25 in category

POF and Zoosk Rating Details

Customer service
1.4 (991 reviews)
1.6 (820 reviews)
Reviewer's quote

POF has NO customer service. POF doesnt respond to ANYTHING..

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customer service is horrible. Support via phone is currently suspended and there is no email address available to forward complaints or issues to. One would think in lieu of their phone suspension that email or and alternate means would be provided...

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Website
2 (981 reviews)
2 (778 reviews)
Reviewer's quote

I've had an account fir years with POF now they want my phone number!! I cannot use the website now because they want my phone number!! I do not give out my phone number!..

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Website stinksTheyre asking me to subscribe I already am a subscriber Im not Im done with this *** this is the worst site Ive ever dealt with..

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Product or Service Quality
1.8 (940 reviews)
1.7 (786 reviews)
Reviewer's quote

...I thought this was free service..

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This is a dating service that I joined and paid for 3 months voluntarily but then I wanted to cancel it automatically renews but there is no way to get a hold of them anywhere ever no phone number you call it and they say that they're closed because of covid. There's no way to cancel. They're...

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Privacy and Data Security
1.9 (911 reviews)
2 (733 reviews)
Reviewer's quote

Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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...How can a company have no security in place to avoid getting hacked?..

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POF and Zoosk Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
  • Frustrated
  • Very little
  • Just want my money back
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Fake profiles
  • Too many scam profiles
  • Customer service

POF and Zoosk Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

My account has been blocked

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5

Looozers ;) im glad i got the boot

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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POF and Zoosk Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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POF and Zoosk Latest Reviews

Recent published reviews
No votes

You do not have a fair website I have no way of verifying my phone number can you fix that problem some of us only have...

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No votes

Just having trouble sending my texts to a girl named Proverbs 31 Woman 57 as I was going through the pictures of the...

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No votes

Name is John need to delete my account and cant access my account to delete it

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4.4

Zoosk, after their calculation matched me with a wonderful woman I want to send her a text to introduce myself to her...

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POF and Zoosk Products and Services

Most reviewed product and services
  • Pof Account (973 reviews)
  • Pof Profile (366 reviews)
  • Pof Online Dating (168 reviews)
  • Zoosk Subscription (576 reviews)
  • Zoosk Account (428 reviews)
  • Zoosk Online Dating (203 reviews)