PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Zoosk

POF and Zoosk Overview

Total reviews
2660
2397
Company responses
0
0
Issues resolved
9
0

POF and Zoosk Consumer Ratings

Rank
38 out of 233 in Dating and Social Networking category
34 out of 233 in Dating and Social Networking category
Customer service
34 in category
29 in category
Website
20 in category
32 in category
Product or Service Quality
25 in category
28 in category
Privacy and Data Security
31 in category
19 in category

POF and Zoosk Rating Details

Customer service
1.4 (914 reviews)
1.6 (700 reviews)
Reviewer's quote

...com Ive reported it to customer service and no one cares plenty of fish is plenty stinky!!!!..

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...Of course, Zoosk is using the Pandemic as an excuse on a recording when you call the customer service number. Every other company has calls being answered by representatives working remotely. Such a terrible site for so many reasons...

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Website
2.1 (912 reviews)
2 (662 reviews)
Reviewer's quote

I am trying to login to POF website and m unable to do so, tried to reset my password but no link sent to me to reset my password..

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I want to talk to a customer service while I want a refund back and immediately I cannot reply to none of my messages this website sucks and I want my refund back..

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Product or Service Quality
1.8 (877 reviews)
1.8 (653 reviews)
Reviewer's quote

...my full refund by no later than business tomorrow Monday 4/11/20, if not I will be forced to contact better business bureau to report ur horrible customer service response! Sincerely Stephanie Arsenault 831-430-8571be...

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...I'm still unable to renew! tried several different credit cards with the same result! Customer service advised me to check my bank(s) REALLY???? Gave me a code for a discount..

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Privacy and Data Security
1.9 (846 reviews)
2.1 (635 reviews)
Reviewer's quote

Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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Two problems: First your data base does not have enough matches for me nearby. Secondly, there's a common scam on your site perpetrated by people asking for email or phone number, and then asking for money. Clearly, a scam...

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POF and Zoosk Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
  • Very little
  • Just want my money back
  • Site itself was ok
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Total joke
  • Billing policy and difficulty in reaching them
  • Useless services

POF and Zoosk Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

My account has been blocked

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5

Looozers ;) im glad i got the boot

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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POF and Zoosk Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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POF and Zoosk Latest Reviews

Recent published reviews
No votes

I was on another site and I had a stalker, so I left and got a refund. I came to pof a little while ago and upgraded my...

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No votes

$19.95 was cleared from my account ending in 6036. I have not been able to use the 180 token I purchased. How can this...

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No votes

I am a paralegal, my name is Julie Owens. My email is mysticalmusician@yahoo.com. As a Paralegal I am more than familiar...

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1

Recording saying no one available due to appademic

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POF and Zoosk Products and Services

Most reviewed product and services
  • Pof Account (962 reviews)
  • Pof Profile (352 reviews)
  • Pof Online Dating (154 reviews)
  • Zoosk Subscription (537 reviews)
  • Zoosk Account (408 reviews)
  • Zoosk Online Dating (169 reviews)