PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
Zoosk

POF and Zoosk Overview

Total reviews
2665
2416
Company responses
0
0
Issues resolved
9
0

POF and Zoosk Consumer Ratings

Rank
38 out of 234 in Dating and Social Networking category
34 out of 234 in Dating and Social Networking category
Customer service
41 in category
34 in category
Website
23 in category
36 in category
Product or Service Quality
29 in category
31 in category
Privacy and Data Security
35 in category
22 in category

POF and Zoosk Rating Details

Customer service
1.4 (916 reviews)
1.6 (706 reviews)
Reviewer's quote

I can't even get in touch with customer service I just get an automated email saying to say the exact same thing..

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Your dating &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; customer service is horrible. Cant get anyone to delete my account. Total waste of time & $...

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Website
2.1 (915 reviews)
2 (667 reviews)
Reviewer's quote

I am trying to login to POF website and m unable to do so, tried to reset my password but no link sent to me to reset my password..

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I want to talk to a customer service while I want a refund back and immediately I cannot reply to none of my messages this website sucks and I want my refund back..

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Product or Service Quality
1.8 (880 reviews)
1.8 (659 reviews)
Reviewer's quote

...pof-free-service. com Ive reported it to customer service and no one cares plenty of fish is plenty stinky!!!!..

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...I'm not pleased with the service. and the whole coin system purchase just to text. a possible love interest...

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Privacy and Data Security
1.9 (849 reviews)
2.1 (641 reviews)
Reviewer's quote

Your stupid text privacy setting locked me out my account. You don't even provide a email service option to get the verification code. This os ***..

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Two problems: First your data base does not have enough matches for me nearby. Secondly, there's a common scam on your site perpetrated by people asking for email or phone number, and then asking for money. Clearly, a scam...

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POF and Zoosk Pros and Cons

Pros
  • Has been good up till now
  • Free
  • Up until my account got hacked
  • Very little
  • Just want my money back
  • Site itself was ok
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Total joke
  • Billing policy and difficulty in reaching them
  • Useless services

POF and Zoosk Most Positive Reviews

Top rated reviews
5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

My account has been blocked

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5

Looozers ;) im glad i got the boot

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5

I cancelled my subscription a few weeks ago but I gess my phone messed it up and I just seen the bill on my email and...

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POF and Zoosk Most Critical Reviews

Lowest rated reviews
1

Plenty of fish are a bunch of Jew haters. I'm a Jewish girl and I signed up with plenty of fish to meet a nice guy to...

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1

I completed my profile and photos and the search engine has me locked in for male seeking male relationship. I edit...

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1

Like many others here, my account was deleted for NO reason. And, each time I created a new account with a new user...

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1

I paid £89.99 for 6 months subscription and was disgusted to find that even after paying £89.99 I still need to...

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POF and Zoosk Latest Reviews

Recent published reviews
No votes

I would like to report a member, who is abusive, using inappropriate language, and is trying to put me down by talking n...

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No votes

Someone hacked my account... they changed my password and I think put another email address as well... I can't get into...

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1

I can't even get in touch with customer service I just get an automated email saying to say the exact same thing

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No votes

My name is Mira and I have Zoosk membership but today I cannot log in to my account, please solve my problem asap.

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POF and Zoosk Products and Services

Most reviewed product and services
  • Pof Account (962 reviews)
  • Pof Profile (352 reviews)
  • Pof Online Dating (155 reviews)
  • Zoosk Subscription (538 reviews)
  • Zoosk Account (408 reviews)
  • Zoosk Online Dating (171 reviews)