PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about United Van Lines and PODS as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

United Van Lines

United Van Lines and PODS Overview

Total reviews
Company responses
Issues resolved

PODS was first mentioned on PissedConsumer on Feb 26, 2008 and since then this brand received 230 reviews. It is 189 reviews more than United Van Lines received since May 7, 2008.

United Van Lines and PODS Consumer Ratings

157 out of 1508 in Transportation and Logistics category
96 out of 714 in Moving and Storage category
Customer service
146 in category
72 in category
Turnaround Time
75 in category
57 in category
Product or Service Quality
84 in category
64 in category

United Van Lines and PODS Rating Details

Customer service
1.1 (17 reviews)
1.1 (130 reviews)
Reviewer's quote

...Bad business, bad customer service, just BAD!!!..

debra m

...PODS customer service said it was the cable companys fault and they should pay for the repair; they destroy someone elses property but are not responsible for fixing it!!!! Integrity and being responsible is a lost art..

Turnaround Time
1.7 (12 reviews)
1.4 (105 reviews)
Reviewer's quote

They came and took my stuff, got paid for the move, and never heard anything more from them! Every time I call I get cut off. Then they blocked my number! Avoid at all costs! United are a total joke, nothing but scam artists! I can't tell you how infuriating it is, the way they disrespect their...


...They will bill you up to 3 times a month and the just billed me a second time in a week. How do they stay in business I don't know. Their billing Dept does not care about any thing they do..

Product or Service Quality
1.6 (12 reviews)
1.4 (116 reviews)
Reviewer's quote

Their customer service is abysmal. I was able to track his property using the bill of lading and calling the subcontracted truckers and had better luck there than with trying to contact any representative at this sorry excuse for a company. We still do not know the condition of his property or when...


...Stay away from this very poor customer service company. All they do is lie to you! Their customer service reps will do nothing to help you!..

Therese L

United Van Lines and PODS Pros and Cons

No votes
  • Having a container in driveway to pack ourselves
  • Idea of being able to pack myself
  • Concept of pods
  • Customer service
  • Staff
  • Price
  • Customer service
  • Business practices
  • Scheduling issues

United Van Lines and PODS Most Positive Reviews

Top rated reviews

Warning - don't believe your contract. A) will deliver outside guaranteed window b) despite "full replacement guarantee...


Your Customer Service handled my request seamlessly.

United Van Lines and PODS Most Critical Reviews

Lowest rated reviews

Consumer's Original Complaint :
Price for service was changed 4 times. By the time it as changed the last time, I had no...


Pods is a total rip off.
We were quoted a delivery charge of $296 to drop off our Pod. Our house deal fell through and w...

United Van Lines and PODS Latest Reviews

Recent published reviews

Family moved to Charlotte, NC from Newport Beach California 3 years ago and the move went so well, nothing missing or...

Read all 41 reviews

PODS had delivered to neighbor, when their truck drove by my house he tore my tv cable off the pole, there was a large...

Read all 230 reviews

United Van Lines and PODS Products and Services

Most reviewed product and services
  • United Van Lines Moving Service (24 reviews)
  • United Van Lines Long Distance Moving Service (1 review)
  • United Van Lines Manager (1 review)
  • Pods Moving Service (41 reviews)
  • Pods Customer Care (33 reviews)
  • Pods Long Distance Moving Service (24 reviews)