PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PODS and Uncle Bobs as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PODS
Uncle Bobs

PODS and Uncle Bobs Overview

Total reviews
231
106
Company responses
0
0
Issues resolved
5
0

PODS was first mentioned on PissedConsumer on Feb 26, 2008 and since then this brand received 231 reviews. It is 125 reviews more than Uncle Bobs received since Jun 3, 2010.

PODS and Uncle Bobs Consumer Ratings

Rank
96 out of 714 in Moving and Storage category
77 out of 1508 in Transportation and Logistics category
Customer service
72 in category
80 in category
Reliability
49 in category
49 in category
Product or Service Quality
64 in category
58 in category

PODS and Uncle Bobs Rating Details

Customer service
1.1 (131 reviews)
1.7 (34 reviews)
Reviewer's quote

When I called Customer Service multiple times to determine when (if) the correct POD would arrive I was given the runaround as to where the POD actually was. The correct POD finally arrived several hours later. However, between when I discovered the error and when the correct POD was delivered, I...

Stephanie W

However the response I received from Sarah and Ashley was the worst customer service I have experienced - they were rude not helpful with providing a resolution. I was informed it was AGAINST THEIR POLICY to WAIVE FEES. I asked is this policy in the contract - response NO but it is my STORE SO WE...

PissedConsumer1097356
Reliability
1.2 (119 reviews)
1.8 (16 reviews)
Reviewer's quote

Their billing department is the worst I have ever delt with in 60 years. They will bill you up to 3 times a month and the just billed me a second time in a week. How do they stay in business I don't know. Their billing Dept does not care about any thing they do.

PissedConsumer1742260

I was told that they wouldn't auction off belongings if paid by Friday yet they auctioned it off on Thursday what a setup. Made my compliant and these are the words they stand on "you didn't pay" then he says they don't get paid for auction however had issues with this man since moving my...

PissedConsumer1063603
Product or Service Quality
1.4 (117 reviews)
2.2 (26 reviews)
Reviewer's quote

...PODS customer service said it was the cable companys fault and they should pay for the repair; they destroy someone elses property but are not responsible for fixing it!!!! Integrity and being responsible is a lost art..

PissedConsumer1768032

Beyond dissatisfied and disgusted with Tarshika's level of professionalism and customer service skills. Then to find out that she's a manager at the location baffled me. Someone needs to do something about that woman's attitude...

PissedConsumer932167

PODS and Uncle Bobs Pros and Cons

Pros
  • Having a container in driveway to pack ourselves
  • Idea of being able to pack myself
  • Concept of pods
  • Previous owner
  • Hailey
Cons
  • Customer service
  • Business practices
  • Scheduling issues
  • Poor customer service
  • Rude and unhelpful customer service
  • Rude and disrespectful area manager

PODS and Uncle Bobs Most Positive Reviews

Top rated reviews
5

Your Customer Service handled my request seamlessly.

5

Contrary to what the last lady said I tried making payment on EASTER too. However realizing this is a national holiday...

PODS and Uncle Bobs Most Critical Reviews

Lowest rated reviews
1

Pods is a total rip off.
We were quoted a delivery charge of $296 to drop off our Pod. Our house deal fell through and w...

1

You can never access your stuff when you need too! If you cannot make it when they are open for regular business then...

PODS and Uncle Bobs Latest Reviews

Recent published reviews
1.1

They delivered the wrong POD to my location. When I called Customer Service multiple times to determine when (if) the...

Read all 231 reviews

They now want to charge $4.95 to take payment over the phone! Enough is Enough Moving my things soon! Beware consumers

Read all 106 reviews

PODS and Uncle Bobs Products and Services

Most reviewed product and services
  • Pods Moving Service (41 reviews)
  • Pods Customer Care (33 reviews)
  • Pods Long Distance Moving Service (24 reviews)
  • Uncle Bobs Storage Unit (32 reviews)
  • Uncle Bobs Manager (14 reviews)
  • Uncle Bobs Customer Care (13 reviews)