PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about PODS and Two Men And A Truck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
PODS was first mentioned on PissedConsumer on Feb 26, 2008 and since then this brand received 224 reviews. It is 147 reviews more than Two Men And A Truck received since Jul 17, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PODS customer support team than with Two Men And A Truck customer service.
PODS and Two Men And A Truck Consumer Ratings
Rank
94
out of 898 in Moving and Storage category
160
out of 1687 in Transportation and Logistics category
Customer service
70
in category
123
in category
Reliability
48
in category
94
in category
Product or Service Quality
63
in category
99
in category
PODS and Two Men And A Truck Rating Details
Customer service
1.1 (128 reviews)
1.3 (34 reviews)
Reviewer's quote
...Stay away from this very poor customer service company. All they do is lie to you! Their customer service reps will do nothing to help you!..
Therese L
...To top it off, after several calls I've received no management follow-up! Apparently, Two Men And A Truck has no concern for customer satisfaction..
PissedConsumer1227452
Reliability
1.2 (116 reviews)
1.2 (23 reviews)
Reviewer's quote
This is the worst company ever! Make sure if you are stupid enough to use this company you need to make sure that they service the area you are going to! They didn’t tell me they didn’t service certain places so now I have to rent a uhaul to go to their facility to unload my stuff and move it in...
Domenic R
They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my bill and sent them proof of cleared checks. They bully and threaten to send to collections in an attempt to make me overpay my account.
Cynthia J
Product or Service Quality
1.4 (114 reviews)
1.5 (33 reviews)
Reviewer's quote
When I go to the website it actually connects me to my account and I see that my pod was never sent like I had discussed with the call service agent and it was still in Washington. After talking to another call agent my pod is scheduled to leave Washington in four days and won’t be delivered to my...
Travis R
WAS RIPPED OFF!!! A 3-4 HOUR JOB TURNED INTO A 5 ½ HOUR JOB! THAT IS WITH ASSISTANCE TO TRY TO MOVE THE HORRIFIC EXPERIENCE ALONG, WOULD HAVE BEEN LONGER! STAY AWAY FORM THIS COMPANY IF YOU ARE LOOKING FOR HONEST PEOPLE TO MOVE YOUR FURNITURE IN A REASONABLE AMOUNT OF TIME BECAUSE THEY ARE NOT...
PissedConsumer932231
PODS and Two Men And A Truck Pros and Cons
Pros
Having a container in driveway to pack ourselves
Idea of being able to pack myself
Concept of pods
One of the movers seemed to care and tried to handle things well
Movers and schedulers
Crew and the sales person
Cons
Customer service
Business practices
Scheduling issues
Customer service
Stretching out the time it took to move
Did not do job properly
PODS and Two Men And A Truck Most Positive Reviews
Top rated reviews
5
Your Customer Service handled my request seamlessly.
How would you compare PODS vs Two Men And A Truck?