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PODS

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $91.9K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Idea of being able to pack myself 4
  • Having a container in driveway to pack ourselves 3
  • One customer service rep 2
  • Scott the driver 1
  • Original offer sounded great none of it was true 1

Customers don't like

  • Customer service6
  • Business practices4
  • Liers3
  • Scheduling issues2
  • Rude agents on phone2
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Two Men And A Truck

Transportation and Storage
  • 1 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $54.2K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Movers and schedulers 2
  • Crew and the sales person 2
  • One of the movers seemed to care and tried to handle things well 1
  • None of my things seem to be missing 1
  • Initial follow-up 1

Customers don't like

  • Stretching out the time it took to move2
  • Service and claim handling2
  • Did not do job properly2
  • Yelled and berated a pregnant woman while holding a 2 year old1
  • Over estimates upon arrival1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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