PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PODS and Two Men And A Truck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PODS
Two Men And A Truck

PODS and Two Men And A Truck Overview

Total reviews
231
77
Company responses
0
0
Issues resolved
5
1

PODS was first mentioned on PissedConsumer on Feb 26, 2008 and since then this brand received 231 reviews. It is 154 reviews more than Two Men And A Truck received since Jul 17, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PODS customer support team than with Two Men And A Truck customer service.

PODS and Two Men And A Truck Consumer Ratings

Rank
96 out of 714 in Moving and Storage category
156 out of 1509 in Transportation and Logistics category
Customer service
72 in category
119 in category
Reliability
49 in category
94 in category
Product or Service Quality
64 in category
99 in category

PODS and Two Men And A Truck Rating Details

Customer service
1.1 (131 reviews)
1.3 (34 reviews)
Reviewer's quote

When I called Customer Service multiple times to determine when (if) the correct POD would arrive I was given the runaround as to where the POD actually was. The correct POD finally arrived several hours later. However, between when I discovered the error and when the correct POD was delivered, I...

Stephanie W

..."They claim that they take pride in Customer Service. It's great to know that I have warned many people who were going to use this company to move and they never did! By the way, they lost!..

PissedConsumer563532
Reliability
1.2 (119 reviews)
1.2 (23 reviews)
Reviewer's quote

Their billing department is the worst I have ever delt with in 60 years. They will bill you up to 3 times a month and the just billed me a second time in a week. How do they stay in business I don't know. Their billing Dept does not care about any thing they do.

PissedConsumer1742260

They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my bill and sent them proof of cleared checks. They bully and threaten to send to collections in an attempt to make me overpay my account.

Cynthia J
Product or Service Quality
1.4 (117 reviews)
1.5 (33 reviews)
Reviewer's quote

...PODS customer service said it was the cable companys fault and they should pay for the repair; they destroy someone elses property but are not responsible for fixing it!!!! Integrity and being responsible is a lost art..

PissedConsumer1768032

...I've read about your high standards and how you care for your customers with exceptionally high service but have yet to experience these things from TWO MEN AND A TRUCK®..

Dorothee

PODS and Two Men And A Truck Pros and Cons

Pros
  • Having a container in driveway to pack ourselves
  • Idea of being able to pack myself
  • Concept of pods
  • One of the movers seemed to care and tried to handle things well
  • Movers and schedulers
  • Crew and the sales person
Cons
  • Customer service
  • Business practices
  • Scheduling issues
  • Customer service
  • Stretching out the time it took to move
  • Did not do job properly

PODS and Two Men And A Truck Most Positive Reviews

Top rated reviews
5

Your Customer Service handled my request seamlessly.

4.8

I moved from Ada Michigan to Wyoming MI a few weeks ago and had one of the best moving experiences you could ever wish...

PODS and Two Men And A Truck Most Critical Reviews

Lowest rated reviews
1

Pods is a total rip off.
We were quoted a delivery charge of $296 to drop off our Pod. Our house deal fell through and w...

1

was quoted 4 men 2 trucks 11 hours - $2400 - ended up being 16 hours & final bill $3510 -they were still moving...

PODS and Two Men And A Truck Latest Reviews

Recent published reviews
1.1

They delivered the wrong POD to my location. When I called Customer Service multiple times to determine when (if) the...

Read all 231 reviews
1

They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my...

Read all 77 reviews

PODS and Two Men And A Truck Products and Services

Most reviewed product and services
  • Pods Moving Service (41 reviews)
  • Pods Customer Care (33 reviews)
  • Pods Long Distance Moving Service (24 reviews)
  • Two Men And A Truck Moving Service (40 reviews)
  • Two Men And A Truck Customer Care (3 reviews)
  • Two Men And A Truck Local Moving Service (3 reviews)