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Our website collected and compiled various consumer reviews about PODS and Two Men And A Truck as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
PODS was first mentioned on PissedConsumer on Feb 26, 2008 and since then this brand received 231 reviews. It is 154 reviews more than Two Men And A Truck received since Jul 17, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PODS customer support team than with Two Men And A Truck customer service.
PODS and Two Men And A Truck Consumer Ratings
Rank
96
out of 714 in Moving and Storage category
156
out of 1509 in Transportation and Logistics category
Customer service
72
in category
119
in category
Reliability
49
in category
94
in category
Product or Service Quality
64
in category
99
in category
PODS and Two Men And A Truck Rating Details
Customer service
1.1 (131 reviews)
1.3 (34 reviews)
Reviewer's quote
When I called Customer Service multiple times to determine when (if) the correct POD would arrive I was given the runaround as to where the POD actually was. The correct POD finally arrived several hours later. However, between when I discovered the error and when the correct POD was delivered, I...
Stephanie W
..."They claim that they take pride in Customer Service. It's great to know that I have warned many people who were going to use this company to move and they never did! By the way, they lost!..
PissedConsumer563532
Reliability
1.2 (119 reviews)
1.2 (23 reviews)
Reviewer's quote
Their billing department is the worst I have ever delt with in 60 years. They will bill you up to 3 times a month and the just billed me a second time in a week. How do they stay in business I don't know. Their billing Dept does not care about any thing they do.
PissedConsumer1742260
They lose payments and damage / steal property and when you complain, they send accounts to collections. I have paid my bill and sent them proof of cleared checks. They bully and threaten to send to collections in an attempt to make me overpay my account.
Cynthia J
Product or Service Quality
1.4 (117 reviews)
1.5 (33 reviews)
Reviewer's quote
...PODS customer service said it was the cable companys fault and they should pay for the repair; they destroy someone elses property but are not responsible for fixing it!!!! Integrity and being responsible is a lost art..
PissedConsumer1768032
...I've read about your high standards and how you care for your customers with exceptionally high service but have yet to experience these things from TWO MEN AND A TRUCK®..
Dorothee
PODS and Two Men And A Truck Pros and Cons
Pros
Having a container in driveway to pack ourselves
Idea of being able to pack myself
Concept of pods
One of the movers seemed to care and tried to handle things well
Movers and schedulers
Crew and the sales person
Cons
Customer service
Business practices
Scheduling issues
Customer service
Stretching out the time it took to move
Did not do job properly
PODS and Two Men And A Truck Most Positive Reviews
Top rated reviews
5
Your Customer Service handled my request seamlessly.
How would you compare PODS vs Two Men And A Truck?