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Pods

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 108 TOTAL REVIEWS
  • $91.1K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Idea of being able to pack myself 3
  • Having a container in driveway to pack ourselves 2
  • One customer service rep 2
  • Original offer sounded great none of it was true 1
  • Scott the driver 1

Customers don't like

  • Customer service6
  • Business practices4
  • Liers3
  • Failure to resolve2
  • Reliability2
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Public Storage

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 502 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Not happy 4
  • Manger at move in was good 2
  • Receptionist understanding 1
  • Unannounced and exorbitant rent increase 1
  • Staff 1

Customers don't like

  • Fees6
  • Customer service5
  • Rate increase5
  • Rate increases4
  • Employees3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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