Pods vs Public Storage

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Pods

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $68.4K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Idea of being able to pack myself 3
  • Having a container in driveway to pack ourselves 2
  • I guess some of our stuff arrived 1
  • One customer service rep 1

Customers don't like

  • Customer service10
  • Business practices6
  • Reliability6
  • Liers5
  • Dmaged our belonings by4

Products by Pods

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Public Storage

Transportation and Storage
  • 1 ISSUES RESOLVED
  • 461 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Not happy 3
  • Manger at move in was good 2
  • Office manager 1
  • Staff 1
  • Receptionist understanding 1

Customers don't like

  • Customer service12
  • Rate increase10
  • Fees7
  • Rate increases5
  • Unfair rate increase5

Products by Public Storage

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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