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PODS

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $91.9K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.3
Customer service
Website
Reliability
Staff
Exchange, Refund and Cancellation Policy
  • Idea of being able to pack myself 4
  • Having a container in driveway to pack ourselves 3
  • One customer service rep 2
  • Scott the driver 1
  • Original offer sounded great none of it was true 1

Customers don't like

  • Customer service6
  • Business practices4
  • Liers3
  • Scheduling issues2
  • Rude agents on phone2
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Public Storage

Transportation and Storage
  • 3 ISSUES RESOLVED
  • 551 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.8
Customer service
Website
Reliability
Staff
Exchange, Refund and Cancellation Policy
  • Not happy 4
  • Manger at move in was good 2
  • Customer service and price at begining 2
  • Apparently reasonable rate 2
  • Unannounced and exorbitant rent increase 1

Customers don't like

  • Customer service7
  • Fees6
  • Rate increase5
  • Rate increases4
  • Employees3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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