PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Webster Bank and Pnc Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Webster Bank
Pnc Bank

Webster Bank and Pnc Bank Overview

Total reviews
47
587
Company responses
0
0
Issues resolved
0
0

Pnc Bank was first mentioned on PissedConsumer on Jul 19, 2008 and since then this brand received 587 reviews. It is 540 reviews more than Webster Bank received since May 12, 2008.

Webster Bank and Pnc Bank Consumer Ratings

Rank
100 out of 921 in Banks category
86 out of 921 in Banks category
Additional Fees
100 in category
78 in category
Customer service
81 in category
87 in category
Staff
83 in category
81 in category

According to consumer ratings and reviews, Pnc Bank ranks 14 points higher in the Banks category than Webster Bank. People gave Webster Bank 1.2 stars for Additional Fees criterion in Banks category and it is 75 points higher than the worst rated brand in this category. At the same time, Pnc Bank was rated 1.3 stars for Additional Fees criterion in this category and it is 97 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Webster Bank has a higher rating than Pnc Bank. Regarding Staff criterion, consumers gave Webster Bank 1.5 stars and it is 53% greater than other in category. Pnc Bank however was rated 1.5 stars and it is 54% greater than other in category.

Webster Bank and Pnc Bank Rating Details

Additional Fees
1.2 (21 reviews)
1.3 (138 reviews)
Reviewer's quote

...They are charging way too many fees and to add to it monthly balances. A thousand dollar balance in checking account, what a joke. What else do you want...

PissedConsumer1363400

..." I have talked to three different people and they all told me something different on why I was charged three overdraft fees...

Jennel
Customer service
1.4 (20 reviews)
1.3 (195 reviews)
Reviewer's quote

...Customer service is terrible. The few dollars you might save are not worth the aggravation and attorney fees. I worked with the Greenwich, CT branch who are your best friends until you actually apply and then they don't return your calls...

PissedConsumer1302947

...PNC bank has 0 customer service..

PissedConsumer1741348
Staff
1.5 (19 reviews)
1.5 (142 reviews)
Reviewer's quote

Even when the staff knows you, they are moody. Some times they're accomodating, other times, it's ridiculous policies and short attitudes. For example, I had a money order made with the payee printed...

PissedConsumer1598224

...I have been extremely grateful for the very caring treatment offered me by the whole staff. They love working together and serving their customers as well. I am about to be 89 years old, and to have been fortunate to have a banker who just turned 30...

Jane R

Webster Bank and Pnc Bank Pros and Cons

Pros
  • Yes
  • We like it
  • Customer service
  • Branch employees are friendly
  • Bank manager
Cons
  • Unscrupulous
  • Dishonest in this bank
  • Dishonest and crooks
  • Customer service
  • Difficult to work with
  • Unfair fee s

Webster Bank and Pnc Bank Most Positive Reviews

Top rated reviews
4

Tried calling the manager at the 363 Main Street location and Carolynn was very rude even in the way she answered the...

5

Love this place. Been banking here for years with zero problems. Would recommend them to anyone looking for solid in-bra...

Webster Bank and Pnc Bank Most Critical Reviews

Lowest rated reviews
1

Too many freaking fees !!

1

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not...

Webster Bank and Pnc Bank Latest Reviews

Recent published reviews
1

I purchased a Hoover Power Mate vacuum with a 30 day money back guarantee. I was dissatisfied and called the company. I...

Read all 47 reviews
1.8

If you are considering PNC Bank for a home mortgage please reconsider. We started the application process but withdrew...

Read all 587 reviews

Webster Bank and Pnc Bank Products and Services

Most reviewed product and services
  • Webster Bank Customer Care (8 reviews)
  • Webster Bank Mortgage (5 reviews)
  • Webster Bank Account (5 reviews)
  • Pnc Bank Mortgage (84 reviews)
  • Pnc Bank Account (77 reviews)
  • Pnc Bank Loan (54 reviews)