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Pnc Bank

Banks
  • 0 ISSUES RESOLVED
  • 476 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $12K AVERAGE LOSS
1.5
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • Customer service 3
  • Bank manager 3
  • Branch employees are friendly 2
  • Vena 1
  • Some of the call center staff seemed genuinely empathetic 1

Customers don't like

  • Customer service10
  • Unfair fee s5
  • Difficult to work with5
  • Pnc will not fix their mistakes4
  • Talking to idiots3
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Usaa

Loans and Mortgages
  • 8 ISSUES RESOLVED
  • 1072 TOTAL REVIEWS
  • $3.8M CLAIMED LOSSES
  • $13.1K AVERAGE LOSS
1.7
Customer service
Website
Staff
Diversity of Products or Services
Reliability
  • How usaa used to operate and care for its members 5
  • Respectful customer service 4
  • Prompt responses 3
  • Easy to access by phone 3
  • Customer service is great 3

Customers don't like

  • Horrible customer service36
  • Being treated like a criminal7
  • Employees unwillingness to help5
  • Did not resove issue5
  • Very poor business practices4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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