PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about SunTrust and Pnc Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

SunTrust
Pnc Bank

SunTrust and Pnc Bank Overview

Total reviews
287
587
Company responses
0
0
Issues resolved
1
0

Pnc Bank was first mentioned on PissedConsumer on Jul 19, 2008 and since then this brand received 587 reviews. It is 300 reviews more than SunTrust received since Jan 12, 2008.

SunTrust and Pnc Bank Consumer Ratings

Rank
287 out of 2345 in Financial Services category
86 out of 921 in Banks category
Customer service
242 in category
87 in category
Product or Service Quality
203 in category
93 in category
Staff
188 in category
81 in category

SunTrust and Pnc Bank Rating Details

Customer service
1.2 (120 reviews)
1.3 (195 reviews)
Reviewer's quote

...Also the customer service at the Palm Harbor, (across from boot ranch), branch teller Michelle is rude and condescending. Also the Manager is incompetent and does not know how to talk to the customers. I had to do business at the bank so I chose to go to the bank farther down Tampa Road...

Jodi C

...PNC bank has 0 customer service..

PissedConsumer1741348
Product or Service Quality
1.4 (101 reviews)
1.2 (181 reviews)
Reviewer's quote

...I was changing banks due to poor WF service. They take the check open the account and the WF account pays the check the same day. On 3/8/19 I get a form letter telling me that their is a hold on the account...

Wm H

I have always used the services of this banking facility and I talked my spouse into how great this banking facilities is or I should say “Was”, and know I have to eat my words. So, when I make the following statements below are 1) TRUE, 2) REAL, 3) TRUTHFUL, 4) BELIEVEABLE and not to be ignored! I...

Dialtonesr
Staff
1.5 (98 reviews)
1.5 (142 reviews)
Reviewer's quote

...00 and how did your inadequate staff get away with this..

Jennings

...I have been extremely grateful for the very caring treatment offered me by the whole staff. They love working together and serving their customers as well. I am about to be 89 years old, and to have been fortunate to have a banker who just turned 30...

Jane R

SunTrust and Pnc Bank Pros and Cons

Pros
  • That i had an option to go somewhere else to do business
  • Tellers
  • Bank name
  • Customer service
  • Branch employees are friendly
  • Bank manager
Cons
  • Customer service
  • Does not work with customers
  • Staff attitude
  • Customer service
  • Difficult to work with
  • Unfair fee s

SunTrust and Pnc Bank Most Positive Reviews

Top rated reviews
5

hi this is roseanna griffin and I was wondering why is my login giving me a hard time to login to my account and do I...

5

Love this place. Been banking here for years with zero problems. Would recommend them to anyone looking for solid in-bra...

SunTrust and Pnc Bank Most Critical Reviews

Lowest rated reviews
1

Suntrust has penalized me 84 dollars , and counting for
a .72 cents negative balance. This happened as a result
of an i...

1

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not...

SunTrust and Pnc Bank Latest Reviews

Recent published reviews

Except it's your deposits immediately after close my account with no explanation 2 days before Thanksgiving I walked...

Read all 287 reviews
1.8

If you are considering PNC Bank for a home mortgage please reconsider. We started the application process but withdrew...

Read all 587 reviews

SunTrust and Pnc Bank Products and Services

Most reviewed product and services
  • Suntrust Account (62 reviews)
  • Suntrust Checking Account (35 reviews)
  • Suntrust Banking Service (20 reviews)
  • Pnc Bank Mortgage (84 reviews)
  • Pnc Bank Account (77 reviews)
  • Pnc Bank Loan (54 reviews)