PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Regions Bank and Pnc Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Regions Bank
Pnc Bank

Regions Bank and Pnc Bank Overview

Total reviews
413
645
Company responses
0
0
Issues resolved
1
1

Regions Bank and Pnc Bank Consumer Ratings

Rank
107 out of 725 in Banks category
90 out of 725 in Banks category
Customer service
78 in category
88 in category
Product or Service Quality
84 in category
96 in category
Reliability
80 in category
83 in category
Website
87 in category
82 in category

Regions Bank and Pnc Bank Rating Details

Customer service
1.4 (148 reviews)
1.3 (227 reviews)
Reviewer's quote

...Please Don't Bank with them IF you expect Excellent Customer Service and to be treated Equally. If I could give them a -O I would . I am surprise they are still in business..

Read full review

20 03:10pm , I just called to the customer service phone number for assistance at 1-800-762-2035 , this guy who supposedly is a PNC customer service representative , his last name is "Harry" first name "Devie or Devon" , he was really RUDE and UNPROFESSIONAL. I'm so disappointed. I do not recommend...

Read full review
Product or Service Quality
1.3 (114 reviews)
1.3 (209 reviews)
Reviewer's quote

I first contacted Regions Bank through the customer service number on 05/15/20 when I saw two fraudulent charges pending on my account: I was informed by your customer service reps that there was nothing I could do until the transaction actually posted to the account. On Tuesday, May 19th the...

Read full review

...Banks in general have bad service if the are from the major line..

Read full review
Reliability
1.3 (109 reviews)
1.3 (169 reviews)
Reviewer's quote

The Regions App crashes constantly since last "update"..they added ads to the account overview. I have a great relationship with my branch manager who referred me to online banking customer services...entirely worthless. On hold for 35 minutes then placed on hold for another 35 minutes. The person...

Read full review

I have been disputing these reoccurring transactions that we're going on some of them for 2 years. I had deposited a cashier's check recently and when it cleared I paid my debts then once decided they wanted there money back when it wasn't there they closed out my account without a notification...

Read full review
Website
1.7 (103 reviews)
1.8 (166 reviews)
Reviewer's quote

Requested reset for my online info and STILL (3 hours later) haven't received any email link. Made 3 requests online and called in once. Now can't get an answer on the 24 hour line. Have also tried this a few times over past few months without success. AND they slammed me with $15 in superfluous...

Read full review

I created an account with this website just to leave this review. Ive tried quite a few banks to find my perfect fit and this is the god worst god forsaken bank. Incompetent unwilling to even assist customer service representatives, fraudulent practices, and they purposely try to make everything as...

Read full review

Regions Bank and Pnc Bank Pros and Cons

Pros
  • Initial contact
  • Local employees are great
  • Local branch staff
  • Branch employees are friendly
  • Customer service
  • Some of the call center staff seemed genuinely empathetic
Cons
  • Awful customer service
  • Lack of communication
  • Wait time and poor customer service
  • Customer service
  • Unfair fee s
  • Difficult to work with

Regions Bank and Pnc Bank Most Positive Reviews

Top rated reviews
5

I spoke with one representative by the name of Shameka and she couldn't do anything for me and so then I called back...

Read full review
5

Love this place. Been banking here for years with zero problems. Would recommend them to anyone looking for solid in-bra...

Read full review
5

Harrison, Arkansas has great management and an all around good team that cares for their customers!!

Read full review
5

How is it that pnc at Ashton square on New Hope road in Raleigh NC help themselves to $300 of my money. I was sent NO no...

Read full review

Regions Bank and Pnc Bank Most Critical Reviews

Lowest rated reviews
1

With deposits of over a million dollars in the last two years with the bank and my credit good could not even get a...

Read full review
1

Loan payment was reported by bank as not made. Immediately made payment. Payment placed in a suspense account and not...

Read full review
1

Bought a vaca home thru Regions Bank with excellent credit and 20% down and they delayed loan, never communicated...

Read full review
1

On Dec 8th I called PNC bank to make a payment on a vehicle loan I have with them. Evidently I was dealing with a new...

Read full review

Regions Bank and Pnc Bank Latest Reviews

Recent published reviews
1

I received two separate deposits from my family into my personal checking account to assist me with financial expenses ....

Read full review
4

I have been disputing these reoccurring transactions that we're going on some of them for 2 years. I had deposited a...

Read full review
1.5

I opened an account online and since then I've tried calling to get my customer number and they can't find my account...

Read full review
1

Open PNC branches or I will draw my money out and go to a bank that has open lobbies.

Read full review

Regions Bank and Pnc Bank Products and Services

Most reviewed product and services
  • Regions Bank Account (82 reviews)
  • Regions Bank Checking Account (55 reviews)
  • Regions Bank Banking Service (35 reviews)
  • Pnc Bank Account (85 reviews)
  • Pnc Bank Mortgage (84 reviews)
  • Pnc Bank Loan (57 reviews)