PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rescue Rooter and Plumbforce Direct as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rescue Rooter
Plumbforce Direct

Rescue Rooter and Plumbforce Direct Overview

Total reviews
4
186
Company responses
0
0
Issues resolved
1
0

Plumbforce Direct was first mentioned on PissedConsumer on Aug 26, 2011 and since then this brand received 186 reviews. It is 182 reviews more than Rescue Rooter received since May 29, 2011.

Rescue Rooter and Plumbforce Direct Consumer Ratings

Rank
16 out of 428 in Plumbing category
22 out of 428 in Plumbing category
Customer service
35 in category
17 in category
Product or Service Quality
17 in category
14 in category
Value for money
9 in category
10 in category

According to consumer ratings and reviews, Rescue Rooter ranks 6 points higher in the Plumbing category than Plumbforce Direct. People gave Rescue Rooter 1 stars for Customer service criterion in Plumbing category and it is 54 points higher than the worst rated brand in this category. At the same time, Plumbforce Direct was rated 1.6 stars for Customer service criterion in this category and it is 72 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Plumbforce Direct has a higher rating than Rescue Rooter. Regarding Value for money criterion, consumers gave Rescue Rooter 1.5 stars and it is 90% greater than other in category. Plumbforce Direct however was rated 1.5 stars and it is 89% greater than other in category.

Rescue Rooter and Plumbforce Direct Rating Details

Customer service
1 (2 reviews)
1.6 (87 reviews)
Reviewer's quote

...We finally contacted corporate customer care for assistance with the invoice and pricing. She was absolutely no help at all. She sided with them and said that the rates were preset but would not give us a breakdown...

Lauri H

...Didn't fix the problem, didn't clean up after themselves (changing toilet pipe), asked x10 more than advertised on the website, customer service was a total ignorance. Very close to fraud. If you got into this trap, ask your bank for a refund...

PissedConsumer1669616
Product or Service Quality
1.5 (2 reviews)
1.6 (76 reviews)
Reviewer's quote

I wanted to fix my leaky faucet and after seeing the videos on YouTube it showed you just needed to replace a simple part and than that would be it. I tried to take out the piece but the previous owners did it wrong and we had to call a plumber. So these guys came and gave me a quote for the new...

Helen

If you want quality work and great service, this is the company to call! I requested a quote online and Craig was quick to respond. I was in London to for a very short time, they were able to come out to my flat to ensure my problem was fixed in the short timeframe. They were very professional and...

James h
Value for money
1.5 (2 reviews)
1.5 (72 reviews)
Reviewer's quote

No items

There seem to be a fair number of ex-engineers about on this board, can anyone take one for the team and tell us where the actual office is so that we have an office to send a bailiff?

PissedConsumer1651565

Rescue Rooter and Plumbforce Direct Pros and Cons

Pros
No votes
  • Fast emergency plumber
  • 5 star service
  • Great service and great staff
Cons
  • Price was 300 dollars an hour
  • Lack of communication when job was done and pricing
  • Avoid this company
  • Rip off stay away
  • Keep away from this company

Rescue Rooter and Plumbforce Direct Most Positive Reviews

Top rated reviews
No votes
5

My boiler stopped working last night and called a few companies who failed to show but after calling plumbforce they...

Rescue Rooter and Plumbforce Direct Most Critical Reviews

Lowest rated reviews
1.8

We had a plumbing backup in a 57 year old house we had just purchased in Menifee, Ca. My husband tried to snake the main...

1

The plumber came to look at my boiler, quoted £470 to fix it and ASSURED it would be working. Given the urgency, i agree...

Rescue Rooter and Plumbforce Direct Latest Reviews

Recent published reviews
2

I wanted to fix my leaky faucet and after seeing the videos on YouTube it showed you just needed to replace a simple...

Read all 4 reviews

Paid £450 For new prc valve as boiler was losing preasure ... their engineer installed .. and virtually run out of the...

Read all 186 reviews

Rescue Rooter and Plumbforce Direct Products and Services

Most reviewed product and services
  • Rescue Rooter Plumbing Service (3 reviews)
  • Plumbforce Direct Plumbing Service (80 reviews)
  • Plumbforce Direct Customer Care (17 reviews)
  • Plumbforce Direct Repair (14 reviews)