PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about POF and Zoosk as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

POF
POF
1.7
Zoosk
1.7
POF
Zoosk

POF and Zoosk Overview

Total reviews 5641 7524
Company responses 0 0
Issues resolved 37 59

POF and Zoosk Consumer Ratings

Rank
133 out of 568 in Dating and Social Networking category
128 out of 568 in Dating and Social Networking category
Customer service
156 in category
116 in category
Website
125 in category
124 in category
Product or Service Quality
130 in category
127 in category
Privacy and Data Security
141 in category
95 in category

POF and Zoosk Rating Details

Customer service
1.4
(1723 reviews)
1.6
(2331 reviews)
Reviewer's quote

...Not poor customer service, actually no service..

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terrible customer service only want to sell medicalert or insurance . impossible to reach customer service. just want to cancel serrvice..

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Website
1.9
(1662 reviews)
1.9
(2148 reviews)
Reviewer's quote

I canceled this website account that I had with them more than 3 months ago and for some reason they still charge me $59. 99 till this day. I need help obtaining a refund and for them not to charge my account any further..

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...The website did not respond as advertised, and there's zero access to customer service. D..

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Product or Service Quality
1.7
(1631 reviews)
1.7
(2209 reviews)
Reviewer's quote

...I do not want this service. I was not happy with it at all..

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I contacted Zoosk support and received an email from Neeta who stated they found some inconsistencies and that their reputation in providing a good service was the reason they requested a copy of my ID front and back. I complied with this request immediately and asked for an explanation on what...

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Privacy and Data Security
1.8
(1553 reviews)
2
(2017 reviews)
Reviewer's quote

...FORTUNATELY VERIZION SECURITY TEAM TRACED WHAT HE DID AND I REPORTED IT TO FBI CYBER SECURITY w..

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The Zoosk app does not work, the message I constantly see on the screen is NO INTERNET CONNECTION!!! That is a lie because I check it always and my data connection is perfect. It is the Zoosk app that you need to fix because, the only way I can access the dating site is I must restart my phone...

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POF and Zoosk Pros and Cons

Pros
  • Has been good up till now
  • Free
  • No pros
  • Frustrated
  • Very little
  • No pros
Cons
  • Non-existent customer service
  • Inability to contact customer service
  • Account deleted for no reason
  • Fake profiles
  • Customer service by phone is not available - no help
  • Customer service

POF and Zoosk Most Positive Reviews

Top rated reviews
5

I'm in my sixties and male. Children are important to men I have never been able to connect with a mate that wants...

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5

My card is declined. When I put in the card number is declined

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5

I went on a date with Kelly and she got drunk as a skunk. I recognized here on plenty of fish. She made plenty of...

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5

There is only a handful of real women on Zoosk. 95% of the accounts are so fake that they make Pamela Andersons *** look...

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POF and Zoosk Most Critical Reviews

Lowest rated reviews
1

I get random text messages from here. I do not have an acct with it, I had to google it to know what it was. I dont...

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1

This is so depressing that I can't get a simple problem rectified. I feel all of your customer service department are...

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1

There is no way the site is even remotely authentic.

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1

Cant sigh on to a paying account. I pay for this service. Only to tell me I cant log on. To many fake profiles also.

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POF and Zoosk Latest Reviews

Recent published reviews
No votes

Not sure what happened but I got kicked off POF and I didnt do anything wrong. I believe somebody falsely reported me...

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1

Zoosk blocked my account because of a wrong password. Cannot get a hold of anybody. Customer support sucks they use an...

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No votes

My ex gf is an alcoholic and wanted everything gone and ruined my reputation.
She affected this site I was on. My church...

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No votes

So far everyone I have talked to on this site has been a scam for money. Please call me and cancel this for me.

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