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  • 4 ISSUES RESOLVED
  • 1330 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Has been good up till now 17
  • Website 7
  • Up until my account got hacked 7
  • Amount of users 4
  • Woman i met 3

Customers don't like

  • Non-existent customer service46
  • Inability to contact customer service28
  • Account deleted for no reason21
  • Being banned for no reason18
  • Being blocked for no reason14
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1517 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Variety of channels 6
  • Field technician 6
  • Techs who came to my home 4

Customers don't like

  • Poor customer service15
  • No solution to simple task15
  • Argumentative customer service15
  • Lack of problem solving9
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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