PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RushCard and Plenti as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RushCard
Plenti

RushCard and Plenti Overview

Total reviews
3625
192
Company responses
0
0
Issues resolved
4
0

RushCard was first mentioned on PissedConsumer on Oct 21, 2011 and since then this brand received 3625 reviews. It is 3433 reviews more than Plenti received since Apr 28, 2016.

RushCard and Plenti Consumer Ratings

Rank
36 out of 359 in Cards category
38 out of 359 in Cards category
Product or Service Quality
26 in category
28 in category
Website
31 in category
30 in category
Customer service
36 in category
38 in category

According to consumer ratings and reviews, RushCard ranks 2 points higher in the Cards category than Plenti. People gave RushCard 1.5 stars for Product or Service Quality criterion in Cards category and it is 49 points higher than the worst rated brand in this category. At the same time, Plenti was rated 1.5 stars for Product or Service Quality criterion in this category and it is 47 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Plenti has a higher rating than Plenti. Regarding Customer service criterion, consumers gave RushCard 1.3 stars and it is 52% greater than other in category. Plenti however was rated 1.3 stars and it is 49% worse than other in category.

RushCard and Plenti Rating Details

Product or Service Quality
1.5 (1361 reviews)
1.5 (96 reviews)
Reviewer's quote

Rushcard no longer has a live customer service agent that u can talk 2 only live chat which is REDICULIOUS!!! LOOKING 4 A NEW COMPANY &;;;;;;; I HAVE BEEN WITH THEM SINCE 2003..

PissedConsumer1768757

Out of service number for customer services..

Yazmyn
Website
1.6 (1326 reviews)
1.6 (91 reviews)
Reviewer's quote

...Ive tried the number on my card and the number on the website and neither work. I need to speak with someone about this issue and if its not resolved,i will go to a credit union where i know for a fact i will always be able to speak with someone and get my money. Ill be waiting..

PissedConsumer1610291

While attempting to log in to the plenti card website to complain, I discovered that plenti card points are awarded on the basis of 1 point for every GALLON of fuel purchased, NOT on the basis of 1 point per $1 purchase as in done for other purchases. Each 100 plenti points is worth a $1 cash...

John V
Customer service
1.3 (1296 reviews)
1.3 (104 reviews)
Reviewer's quote

...was coming didn't have anything going on just sitting there listening to music and still no resolution I'm pissed there should be an easier way to talk to customer service and get your money handled this is not a...

Adalyne

...Customer service laughed at me and disconnected me twice after Being on hold for over 30 minutes..

Erik f

RushCard and Plenti Pros and Cons

Pros
  • Early deposit
  • Direct deposit
  • Two day early check
  • Shopping and earning points
  • Winn dixie and exxon
  • What i was told i would see for automatic offers
Cons
  • Bad very bad customer service
  • I do not have access to my funds following their maintenance
  • no one is answering the phones to reassure us as consumers
  • Resolution and accountability
  • Account does not work
  • Plenti customer service

RushCard and Plenti Most Positive Reviews

Top rated reviews
5

I recieved a email and text from rushcars on friday about the systems being down. they did inform me about these...

5

If you purchase an item with plenyi points can it be returned for cash.

RushCard and Plenti Most Critical Reviews

Lowest rated reviews
1

The worst prepaid card company I ever had. They blocked my account after I buy a load from money gram, after they took...

1

Someone is using my plenti points! I called plenti 2x so far to report what was happening but nothing was done! I...

RushCard and Plenti Latest Reviews

Recent published reviews

I dont have access to the old email on my accout and I want to be able to set up the app

Read all 3625 reviews

Telephone number disc and would like to be contacted 7173875045

Read all 192 reviews

RushCard and Plenti Products and Services

Most reviewed product and services
  • Rushcard Account (412 reviews)
  • Rushcard Prepaid Card (406 reviews)
  • Rushcard Customer Care (301 reviews)
  • Plenti Rewards Program (111 reviews)
  • Plenti Customer Care (23 reviews)
  • Plenti Account (17 reviews)