PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PLAZA 1 and Santander Consumer Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PLAZA 1
Santander Consumer Usa

PLAZA 1 and Santander Consumer Usa Overview

Total reviews 1 1293
Company responses 0 0
Issues resolved 0 1

PLAZA 1 and Santander Consumer Usa Consumer Ratings

Rank
1420 out of 1883 in Financial Services category
338 out of 1883 in Financial Services category
Customer service
No votes
253 in category
Website
No votes
263 in category
Product or Service Quality
No votes
249 in category
Interest Rate
No votes
217 in category

PLAZA 1 and Santander Consumer Usa Rating Details

Customer service
No votes
1.3 (240 reviews)
Reviewer's quote

No items

...But then I was told they didn't have a cell number for me and asked me to call customer service. Butsurprise!there's no 24-hour live representative. (WHY NOT????) So after all this time I still can't get my mobile app to work...

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Website
No votes
1.6 (223 reviews)
Reviewer's quote

No items

...I don't even know if my payments are going through! I pull up pending payments after make a payment and there is nothing there! You would think with all this technology now, they would have a website that actually worked. ..

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Product or Service Quality
No votes
1.3 (215 reviews)
Reviewer's quote

No items

Santander Consumer USA is not recognized or accredited by the BBB for poor quality service and taking advantage of customers. Santander Consumer USA is a scam. If you are looking for a Loan make sure the business is legit and accredited by the BBB..

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Interest Rate
No votes
1.2 (205 reviews)
Reviewer's quote

No items

I am unable to catch up due to the HIGH INTEREST RATE LOW PRINCIPLE and now being charged $6. 00 per day until I am able to make a $2000 payment or $445. 00 every 2 weeks I am getting deeper and deeper in debt with this company and no one want to refinance due to the upside down LOAN..

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PLAZA 1 and Santander Consumer Usa Pros and Cons

Pros
No votes
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
Cons
No votes
  • Customer service
  • Rude managers
  • Being hung up on

PLAZA 1 and Santander Consumer Usa Most Positive Reviews

Top rated reviews
No votes
5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

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No votes
5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

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PLAZA 1 and Santander Consumer Usa Most Critical Reviews

Lowest rated reviews
No votes
1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

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No votes
1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

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PLAZA 1 and Santander Consumer Usa Latest Reviews

Recent published reviews
No votes
1

I have been paying on my loan for 7 years still owed 6800 on a 2010 Acadia during Covid came and took my car after I...

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No votes
No votes

I received a preapproved certificate to purchase a car from Jack Schmitt Chevrolet in Wood River, Ill. in April. this...

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PLAZA 1 and Santander Consumer Usa Products and Services

Most reviewed product and services
No votes
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (178 reviews)
  • Santander Consumer Usa Account (98 reviews)