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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1346 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 15
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service32
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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Zumba Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 130 TOTAL REVIEWS
  • $7.4K CLAIMED LOSSES
  • $128 AVERAGE LOSS
1.7
Customer service
Staff
Diversity of Products or Services
Location
Website

No items

Customers don't like

  • Cant cancel3
  • No customer service3
  • Cheating3
  • Cheating poor customer service3
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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