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Planet Fitness

Fitness Centers
  • 4 ISSUES RESOLVED
  • 1494 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $931 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service20
  • Rude employee7
  • Billing practices7
  • Unprofessional employee attitudes6
  • Mo management contact availability6
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Youfit Health Clubs

Fitness Centers
  • 2 ISSUES RESOLVED
  • 399 TOTAL REVIEWS
  • $29K CLAIMED LOSSES
  • $261 AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Equipment 10
  • Trainer 6
  • Walking out door 5
  • Price and convenience 4
  • Classes 3

Customers don't like

  • Membership fees6
  • Fraudulent charge5
  • Deception5
  • Customer service5
  • Unprofessional3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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