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Planet Fitness

Fitness Centers
  • 8 ISSUES RESOLVED
  • 2021 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $945 AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service39
  • Unprofessional employee attitudes7
  • Rude employee7
  • Billing practices7
  • Mo management contact availability6
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Ymca

Fitness Centers
  • 1 ISSUES RESOLVED
  • 149 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $9.4K AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Amenities 3
  • Location 2
  • Childcare 2
  • Greeting that i recieved 1
  • Environment 1

Customers don't like

  • Customer service11
  • Managers3
  • Improper care of children3
  • Lazy staff2
  • Reinstatement for former members1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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