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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1306 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $981 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Billing Practices
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service31
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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Workout Anytime

Fitness Centers
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $325 CLAIMED LOSSES
  • $81 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Billing Practices
  • Hours 1

Customers don't like

  • Customer service2
  • Cancellation policy1
  • Cleanliness1
  • Inadequate equipment1
  • Over crowding1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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