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Planet Fitness

Fitness Centers
  • 4 ISSUES RESOLVED
  • 1383 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $977 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service16
  • Rude employee7
  • Billing practices6
  • Unprofessional employee attitudes6
  • No notification5
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Work Out World

Fitness Centers
  • 0 ISSUES RESOLVED
  • 215 TOTAL REVIEWS
  • $29.8K CLAIMED LOSSES
  • $504 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Price 2
  • Cleanliness 1
  • Convenience and 24x7 hrs 1
  • Friendliness of staff 1
  • Kids area babysitting 1

Customers don't like

  • Customer service7
  • Contract scams2
  • How they do not listen2
  • Outright lying about customer comments2
  • Illegal business actions1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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