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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1346 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 15
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service32
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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Work Out World

Fitness Centers
  • 0 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $515 AVERAGE LOSS
1.8
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Price 2
  • Convenience and 24x7 hrs 1
  • Friendliness of staff 1
  • I am happy with everything except the cleanliness 1
  • Kids area babysitting 1

Customers don't like

  • Customer service10
  • Contract scams5
  • How dirty the gym is2
  • Very disappointed2
  • Updated contract1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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