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Planet Fitness

Fitness Centers
  • 7 ISSUES RESOLVED
  • 1900 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $964 AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service38
  • Unprofessional employee attitudes7
  • Rude employee7
  • Billing practices7
  • Mo management contact availability6
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Vitacost

Health and Beauty
  • 0 ISSUES RESOLVED
  • 47 TOTAL REVIEWS
  • $11.1K CLAIMED LOSSES
  • $618 AVERAGE LOSS
3.1
Customer service
Staff
Diversity of Products or Services
Website
  • Receiving my product quickly 1
  • Prices are good 1
  • Have good discounts 1
  • Ease of ordering 1

Customers don't like

  • Still no call from head office1
  • Several times now they have not called me back1
  • No empathy from management1
  • Management is cold1
  • Management acts like robots1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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