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Snap Fitness
Planet Fitness

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Snap Fitness

Snap Fitness

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 529 TOTAL REVIEWS
Rank
49 out of 653
in Fitness Centers category
Rating Details
Customer service
Staff
Diversity of Products or Services
Location
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    489
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    01:34
  • ISSUES RESOLVED
    2%
Top Products and Services
1.9
230 reviews
1.1
31 reviews
2.3
26 reviews
Planet Fitness

Planet Fitness

2.4
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3411 TOTAL REVIEWS
Rank
23 out of 653
in Fitness Centers category
Rating Details
Customer service
Staff
Diversity of Products or Services
Location
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    8081
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    01:57
  • ISSUES RESOLVED
    4%
Top Products and Services
2.4
1151 reviews
2.9
493 reviews
2.9
319 reviews

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