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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1344 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 15
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service32
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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Snap Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 387 TOTAL REVIEWS
  • $91.6K CLAIMED LOSSES
  • $898 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Convenience 5
  • Convience 4
  • Trial membership price 4
  • I was attacked by jon harris club manager 2
  • Members 2

Customers don't like

  • Inattentive staff10
  • Dirty machines5
  • Non working tvs5
  • No response to calls4
  • Policies4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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