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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1306 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $981 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Website
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service31
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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Smartstyle

Beauty Centers and Spas
  • 7 ISSUES RESOLVED
  • 836 TOTAL REVIEWS
  • $33K CLAIMED LOSSES
  • $213 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Website
  • Price 8
  • Past stylists 5
  • Haircut 4
  • Personable stylist 4
  • Location 4

Customers don't like

  • Customer service16
  • Hair cut11
  • Did not get what i requested10
  • Staff9
  • Customer service sucks8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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