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Planet Fitness

Fitness Centers
  • 8 ISSUES RESOLVED
  • 1990 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $953 AVERAGE LOSS
2.2
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service38
  • Unprofessional employee attitudes7
  • Rude employee7
  • Billing practices7
  • Mo management contact availability6
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Shapes Total Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $14.3K CLAIMED LOSSES
  • $324 AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Equipment 1
  • Classes offered 1
  • Child care 1

Customers don't like

  • Customer service1
  • Contract1
  • Cancellation policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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