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Retro Fitness
Planet Fitness

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Retro Fitness

Retro Fitness

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 366 TOTAL REVIEWS
Rank
38 out of 653
in Fitness Centers category
Rating Details
Customer service
Staff
Diversity of Products or Services
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    524
  • SUCCESSFUL
    40%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    4%
Top Products and Services
2.2
127 reviews
2
27 reviews
2.3
17 reviews
Planet Fitness

Planet Fitness

2.4
  • 11 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3391 TOTAL REVIEWS
Rank
23 out of 653
in Fitness Centers category
Rating Details
Customer service
Staff
Diversity of Products or Services
Price Affordability
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    7970
  • SUCCESSFUL
    60%
  • AVG CALL DURATION
    01:57
  • ISSUES RESOLVED
    4%
Top Products and Services
2.4
1147 reviews
2.9
491 reviews
2.9
318 reviews

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