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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $993 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service31
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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Retro Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 224 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $233 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 3
  • Price 2
  • That i am no longer a member 1
  • unsettling conversation 1
  • Workers 1

Customers don't like

  • Cancellation policy13
  • Staff attitude8
  • Bad billing5
  • Managers attitude4
  • Lack of respect toward members3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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