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Planet Fitness

Fitness Centers
  • 3 ISSUES RESOLVED
  • 1361 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $990 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 15
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service15
  • Rude employee7
  • Billing practices6
  • Unprofessional employee attitudes6
  • No notification5
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Retro Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 231 TOTAL REVIEWS
  • $15.2K CLAIMED LOSSES
  • $230 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Price 3
  • Location 3
  • That i am no longer a member 1
  • unsettling conversation 1
  • Workers 1

Customers don't like

  • Cancellation policy8
  • Bad billing3
  • Managers attitude3
  • Staff attitude2
  • When doing deadlifts1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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