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Planet Fitness

Fitness Centers
  • 4 ISSUES RESOLVED
  • 1492 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $931 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service20
  • Rude employee7
  • Billing practices7
  • Unprofessional employee attitudes6
  • Mo management contact availability6
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Retro Fitness

Fitness Centers
  • 0 ISSUES RESOLVED
  • 243 TOTAL REVIEWS
  • $15.4K CLAIMED LOSSES
  • $229 AVERAGE LOSS
1.9
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Price 3
  • Location 3
  • unsettling conversation 1
  • Workers 1
  • That i am no longer a member 1

Customers don't like

  • Cancellation policy8
  • Managers attitude3
  • Bad billing3
  • When doing deadlifts1
  • Staff attitude1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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