PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PJ Fitzpatrick and Sears as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PJ Fitzpatrick
Sears

PJ Fitzpatrick and Sears Overview

Total reviews
41
6414
Company responses
0
871
Issues resolved
0
40

PJ Fitzpatrick and Sears Consumer Ratings

Rank
133 out of 1930 in Construction and Repair category
83 out of 332 in Supermarkets and Malls category
Price Affordability
240 in category
82 in category
Customer service
110 in category
90 in category
Value for money
139 in category
91 in category
Diversity of Products or Services
140 in category
83 in category

PJ Fitzpatrick and Sears Rating Details

Price Affordability
2 (13 reviews)
2.2 (1299 reviews)
Reviewer's quote

...They charge $65 just to estimate! And they claimed to waive it ONLY IF YOU decide to take their price and service. No choice there as they slowly rip you off. Two short metal sidings and 6 shingles to nail on the roof..

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...And to make up for the inconvenience they would take 5% off the price. The rep assured me that I would be contacted within 24 - 48 hours to set up a new delivery date. Shocker! Nobody called...

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Customer service
2.4 (12 reviews)
1.2 (1903 reviews)
Reviewer's quote

...Horrible customer service, horrible workmanship. ..

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...Good customer service Sears. If you want your labor cost- take it out of the paycheck of the technician and/or repair person who didnt show up..

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Value for money
2.2 (11 reviews)
1.7 (1195 reviews)
Reviewer's quote

We have used PJ Fitzpatrick for 2 installations and very happy with the quality of their work and with the fact that they delivered on what they promised.Our first time we had 3 windows, one a wide window and 2 sude windows. In addition we had a door done. That was 6 years ago and we coukd not be...

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...Finally, promised a cash out, fine I lose money but am done with Sears, suddenly they find a repairman 2 weeks out. Appointment set. Between 8 and 12...

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Diversity of Products or Services
2.7 (10 reviews)
2.1 (1296 reviews)
Reviewer's quote

I had a bathtub converted to a walkin shower. some of the caulking developed mol/mildew even after regular cleanings. Spent one $8,300.00 for the job. I still have not heard from a warranty rep after four calls to them.

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I never received thses two products and want a refund! (1) Samsung RF265BEAESG/AA 24 cu. ft. 3 -Door French Door Refrig Size: 36...

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PJ Fitzpatrick and Sears Pros and Cons

Pros
  • Came out quick
  • Price
  • I will like it when they are out of business
  • Product
Cons
  • Prices
  • Poor response to warranty request
  • Not disclosing minimum pricing
  • Poor customer service
  • Delivery experience
  • Service

PJ Fitzpatrick and Sears Most Positive Reviews

Top rated reviews
5

I needed my gutters replaced. I called PJ Fitzpatrick and they sent a tech - Joe - to look at what was needed. Joe...

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5

I purchased model # 358341950 which is a 18" 42cc chainsaw with extra 14" bar & chain. It was $119.88 on clearance....

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5

We have used PJ Fitzpatrick for 2 installations and very happy with the quality of their work and with the fact that the...

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5

We bought a new craftsman lawn trator, this is the second season, warrenty out by one month. Uses 1/2 quart of oil...

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PJ Fitzpatrick and Sears Most Critical Reviews

Lowest rated reviews
1

I received five estimates for a new roof from 'reputable companies'. Same products, same job. The estimates ranged from...

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1

My Mother had a warranty on her air conditioner, a PAID for warranty at that. She has been without a air conditioner...

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1

Scheisters. No doubt about it. WE DID USE them. Horrible customer service, horrible workmanship.

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1

Bought tires there and cant even get car in to get tires serviced. 1 person working counter and one person working in...

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PJ Fitzpatrick and Sears Latest Reviews

Recent published reviews
2

Have called 8 times for repair follow up, no manager has returned a call, poor warranty department follow up,

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1.5

Although my dishwasher is about three or more years old and had one warranty call during the first year, I want to tell...

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1.9

I had a bathtub converted to a walkin shower. some of the caulking developed mol/mildew even after regular cleanings....

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1.2

Letter (Pissed Consumer.com), Dated August 08, 2020; TIME: 4:05 A.M.Think
Sears is not honoring their Service Agreements!...

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PJ Fitzpatrick and Sears Products and Services

Most reviewed product and services
  • Pj Fitzpatrick Roof Repair (4 reviews)
  • Pj Fitzpatrick Customer Care (2 reviews)
  • Pj Fitzpatrick Gutters Cleaning Service (1 review)
  • Sears Repair (516 reviews)
  • Sears Delivery Service (481 reviews)
  • Sears Customer Care (470 reviews)