PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Pizza Hut as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Pizza Hut

Popeyes Louisiana Kitchen and Pizza Hut Overview

Total reviews
4062
5265
Company responses
0
0
Issues resolved
15
16

Pizza Hut was first mentioned on PissedConsumer on Jan 2, 2008 and since then this brand received 5265 reviews. It is 1203 reviews more than Popeyes Louisiana Kitchen received since Feb 13, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Popeyes Louisiana Kitchen customer support team and Pizza Hut customer service.

Popeyes Louisiana Kitchen and Pizza Hut Consumer Ratings

Rank
66 out of 1073 in Fast Food category
68 out of 1073 in Fast Food category
Customer service
46 in category
54 in category
Staff
53 in category
60 in category
Quality of Food
35 in category
58 in category

According to consumer ratings and reviews, Popeyes Louisiana Kitchen ranks 2 points higher in the Fast Food category than Pizza Hut. People gave Popeyes Louisiana Kitchen 1.6 stars for Customer service criterion in Fast Food category and it is 82 points higher than the worst rated brand in this category. At the same time, Pizza Hut was rated 1.5 stars for Customer service criterion in this category and it is 74 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Popeyes Louisiana Kitchen has a higher rating than Pizza Hut. Regarding Quality of Food criterion, consumers gave Popeyes Louisiana Kitchen 2.4 stars and it is 73% greater than other in category. Pizza Hut however was rated 2.1 stars and it is 55% greater than other in category.

Popeyes Louisiana Kitchen and Pizza Hut Rating Details

Customer service
1.6 (1948 reviews)
1.5 (2017 reviews)
Reviewer's quote

OMG!! Just the worst customer service ever. You need to train your employees not only on how to deal with customers but also how to use the headphones for the drive thru! We can hear their entire inappropriate conversations while they should be frying some chicken!..

Nithya

Called in a pizza but never got sent through then talked to customer service manager and they were unprofessional have to many trashy people taking orders need people that care about their job and not just a paycheck..

PissedConsumer1772330
Staff
1.6 (1893 reviews)
1.5 (1763 reviews)
Reviewer's quote

While waiting in line two of the managers came outside to get a male and female employee from messing around out behind a dumpster (maybe having all your staff working might help speed things alone and improve your customers experience). I later found out that the male was not just an employee he...

Surabhi

...My order was suppose to be delivered at 6:20pm but yet it was still at the store!! The staff seem so nonchalant about the situation. Unprofessional at its best! Thanks for nothing Pizza Hut!!!..

Nicole
Quality of Food
2.4 (1809 reviews)
2.1 (1627 reviews)
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

Perline

...I’m very dissatisfied with the quality of food and the stores customer service . When calling the restaurant I was on hold with no answer ..

Marquavius

Popeyes Louisiana Kitchen and Pizza Hut Pros and Cons

Pros
  • Food
  • Taste
  • Chicken
  • Good food
  • Food
  • Pizza
Cons
  • Customer service
  • Service
  • Sevice attitude food
  • Poor customer service
  • Service
  • Quality of food

Popeyes Louisiana Kitchen and Pizza Hut Most Positive Reviews

Top rated reviews
5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

Popeyes Louisiana Kitchen and Pizza Hut Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

Popeyes Louisiana Kitchen and Pizza Hut Latest Reviews

Recent published reviews
2.8

Told Food not read will be 4 minutes park and wait. Waited 15 minutes started to go in then saw lady in parking walking...

Read all 4062 reviews
4.6

I still need workers comp I dunno they gave me a claim number it's just been really hard and my ankle is still brokem.

Read all 5265 reviews

Popeyes Louisiana Kitchen and Pizza Hut Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Customer Care (794 reviews)
  • Popeyes Louisiana Kitchen Manager (542 reviews)
  • Popeyes Louisiana Kitchen Chicken (450 reviews)
  • Pizza Hut Pizza (2516 reviews)
  • Pizza Hut Delivery Service (534 reviews)
  • Pizza Hut Customer Care (397 reviews)