PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pizza Hut
Popeyes Louisiana Kitchen

Pizza Hut and Popeyes Louisiana Kitchen Overview

Total reviews
5915
4576
Company responses
0
0
Issues resolved
18
15

Pizza Hut and Popeyes Louisiana Kitchen Consumer Ratings

Rank
60 out of 659 in Fast Food category
67 out of 659 in Fast Food category
Customer service
53 in category
46 in category
Website
55 in category
50 in category
Discounts and Special Offers
36 in category
38 in category
Price Affordability
62 in category
58 in category

Pizza Hut and Popeyes Louisiana Kitchen Rating Details

Customer service
1.5 (2298 reviews)
1.6 (2194 reviews)
Reviewer's quote

...I called customer service spoke with David he agreed over 30 minutes was too long and I could go and get my money back since I did not want a check which was $17. 27. Have not heard from your office...

Read full review

...The customer service at this location is HORRIBLE. Something needs to change drastically. This is absolutely ridiculous...

Read full review
Website
2.5 (2150 reviews)
2.5 (1774 reviews)
Reviewer's quote

I remembered later I hadn't sent in the receipt for points, so I went to their website and answered a lot of questions. A few days later I got a reply with the same questions again, in a weird format,like ?date of purchase, ?store number, ?amount, etc. And they wanted another copy of the receipt,...

Read full review

Ordered through the website and my card was immediately charged, however, when I went into the restaurant I was informed that they could not fulfill my order and that they could not give me a refund. I was told that I would have to go through the app or contact corporate to see about a refund....

Read full review
Discounts and Special Offers
2.3 (1954 reviews)
2.2 (1807 reviews)
Reviewer's quote

...It is a sheer sham of offers from your end to advertise and not be able to keep up to the standards which Pizza Hut is known for. I felt painful to shed my hard earned money and to risk my life. All in all, we have thought of never going back to celebrate any of our personal occasions...

Read full review

...She needs to be trained on the correct way to redeem offers in the future..

Read full review
Price Affordability
2.5 (1935 reviews)
2.6 (1976 reviews)
Reviewer's quote

So i call because they charged me the price for my original order but replaced it with stuff way cheaper the employee very rudely told me sorry ill gv u credit to ur account so i tried to use this credit and its not there i went ahead to place the order any ways for the same thing to happen and it...

Read full review

Over priced food and really small portions. Ordered 3 large fries with my 16 pc meal and it was very little fries. More portions for the price..

Read full review

Pizza Hut and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Good food
  • Good deals
  • Food
  • Food
  • Chicken
  • Taste
Cons
  • Poor customer service
  • Service
  • Did not enjoy my experience at all
  • Customer service
  • Sevice attitude food
  • Service

Pizza Hut and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

Read full review
5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

Read full review
5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

Read full review
5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

Read full review

Pizza Hut and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

Read full review
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

Read full review
1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

Read full review
1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

Read full review

Pizza Hut and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews
2

I already sent an explanation of what happened a week ago and have received no response. Very disappointed how your...

Read full review
1.8

Always out of something! Today they were out of receipts again and my correct change!

Read full review
2.8

I was treated very rude and disrespectful Sarcastic l will never go to that Pizza hut (Waldorf MD) again!!! And did...

Read full review
1.4

The drive-thru lines are horrible, extremely slow and long....After you order your food and pick it up from the window...

Read full review

Pizza Hut and Popeyes Louisiana Kitchen Products and Services

Most reviewed product and services
  • Pizza Hut Pizza (2626 reviews)
  • Pizza Hut Delivery Service (573 reviews)
  • Pizza Hut Customer Care (417 reviews)
  • Popeyes Louisiana Kitchen Customer Care (846 reviews)
  • Popeyes Louisiana Kitchen Manager (609 reviews)
  • Popeyes Louisiana Kitchen Chicken (480 reviews)