PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thumbtack and Pissed Consumer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thumbtack

Thumbtack

1.9
Pissed Consumer

Pissed Consumer

Has Verified Representatives
2.9
Thumbtack
Pissed Consumer

Thumbtack and Pissed Consumer Overview

Total reviews 3004 1079
Company responses 0 687
Issues resolved 6 9

Thumbtack and Pissed Consumer Consumer Ratings

Rank
70 out of 324 in Auctions and Marketplaces category
2 out of 174 in Review Websites and Directories category
Customer service
37 in category
5 in category
Website
60 in category
10 in category
Product or Service Quality
64 in category
12 in category
Exchange, Refund and Cancellation Policy
48 in category
3 in category

Thumbtack and Pissed Consumer Rating Details

Customer service
1.8 (1184 reviews)
1.7 (314 reviews)
Reviewer's quote

the customer service agent was very nice and helpful. she resolved the issue for me. :y:..

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...An hour or so later (1:30 am EST), I was awakened by a phone call from a lady claiming to be a NB customer service agent. She had my name , phone # and details of the complaint I filed just an hour earlier. She began telling stupid jokes and outrageous offers to "insure NB customers are happy"...

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Website
2.2 (1070 reviews)
1.8 (315 reviews)
Reviewer's quote

...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...

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...Your website is very confusing and difficult to use. When I respond to your emails it comes up with the name Halle, with my email address; however, that is not my name. You ask if I have gotten resolution from my complaint regarding Yahoo and yet I find no place to answer the question..

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Product or Service Quality
1.8 (1049 reviews)
1.7 (287 reviews)
Reviewer's quote

...Your customer service system does not allow me to talk with a live person. Please resolve this quickly or I may lose a sale. Charles Waldrop, cpw9422@***...

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...Pc quickly fixed the problem with Schwab consumer service..

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Exchange, Refund and Cancellation Policy
1.7 (1043 reviews)
1.8 (62 reviews)
Reviewer's quote

Vendors and Professionals BE AWARE Thumbtack will charge you wrongfully for leads, even tho they admit you should not be charged, they still don't give you refund for it. You get charged even tho lead is not in your budget range. I have email from support team member stating i should not be charged...

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No items

Thumbtack and Pissed Consumer Pros and Cons

Pros
  • Concept
  • Idea
  • Customer service
  • Success
  • That i got it resolved
  • Having a forum for my complaints
Cons
  • Lost money
  • No accountability
  • Customer service
  • Can not delete account
  • Wont allow users to delete account
  • No moderators or they are asleep

Thumbtack and Pissed Consumer Most Positive Reviews

Top rated reviews
5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

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5

When you are wronged and can't find satisfaction from the company or website, you want a place to tell the world of...

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5

I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...

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5

I've had the pleasure of working with Elena at Pissed Consumer for over 6 months now and she's always been on top of...

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Thumbtack and Pissed Consumer Most Critical Reviews

Lowest rated reviews
1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

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1

I was raving about this site and the ability to get true opinions of vendors until now. I pull up a company which I am...

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1

I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...

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1

I tried to post a positive review on this site. The trouble is, it's not designed for positive reviews. Rather, it i...

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Thumbtack and Pissed Consumer Latest Reviews

Recent published reviews
No votes

Basically, I'm tired of you guys charging my card before I except a job. Then the refunded money that your suppose to...

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No votes

LET *** IMPERSONATE YOUR CO. I AM THROUGH W/U I WILL HANDLE THIS SITUATION ON MY OWN SINCERELY M.M.

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1.4

Your phone system blocked my message responding to a possible direct customer question. Your customer
service system does...

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No votes

my mistake on connection with company. PLease erase my information

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Thumbtack and Pissed Consumer Products and Services

Most reviewed product and services
  • Thumbtack Leads (663 reviews)
  • Thumbtack Bidding (129 reviews)
  • Thumbtack Review Listing (42 reviews)
  • Pissed Consumer Review Listing (70 reviews)
  • Pissed Consumer Subscription (46 reviews)
  • Pissed Consumer Media Review Listing (8 reviews)