Thumbtack vs Pissed Consumer
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Thumbtack and Pissed Consumer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Has Verified Representatives
Thumbtack and Pissed Consumer Overview
|
Total reviews |
3004
|
1079
|
|
Company responses |
0 |
687 |
|
Issues resolved |
6 |
9 |
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Thumbtack and Pissed Consumer Consumer Ratings
Rank
70
out of 324 in Auctions and Marketplaces category
2
out of 174 in Review Websites and Directories category
Customer service
37
in category
5
in category
Website
60
in category
10
in category
Product or Service Quality
64
in category
12
in category
Exchange, Refund and Cancellation Policy
48
in category
3
in category
Thumbtack and Pissed Consumer Rating Details
Reviewer's quote
the customer service agent was very nice and helpful. she resolved the issue for me. :y:..
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...An hour or so later (1:30 am EST), I was awakened by a phone call from a lady claiming to be a NB customer service agent. She had my name , phone # and details of the complaint I filed just an hour earlier. She began telling stupid jokes and outrageous offers to "insure NB customers are happy"...
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Reviewer's quote
...Tolbert identified herself as the CEO of this company and was hired by me using the Thumbtack website to prepare my 2019 taxes. She was finished in approximately 20 minutes. She approached my taxes as if it was a EZ form or did she use a Turbo aid to wing it...
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...Your website is very confusing and difficult to use. When I respond to your emails it comes up with the name Halle, with my email address; however, that is not my name. You ask if I have gotten resolution from my complaint regarding Yahoo and yet I find no place to answer the question..
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Product or Service Quality
Reviewer's quote
...Your customer service system does not allow me to talk with a live person. Please resolve this quickly or I may lose a sale. Charles Waldrop, cpw9422@***...
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...Pc quickly fixed the problem with Schwab consumer service..
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Exchange, Refund and Cancellation Policy
Reviewer's quote
Vendors and Professionals BE AWARE Thumbtack will charge you wrongfully for leads, even tho they admit you should not be charged, they still don't give you refund for it. You get charged even tho lead is not in your budget range. I have email from support team member stating i should not be charged...
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Thumbtack and Pissed Consumer Pros and Cons
Pros
- Concept
- Idea
- Customer service
- Success
- That i got it resolved
- Having a forum for my complaints
Cons
- Lost money
- No accountability
- Customer service
- Can not delete account
- Wont allow users to delete account
- No moderators or they are asleep
Thumbtack and Pissed Consumer Most Positive Reviews
Top rated reviews
Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...
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When you are wronged and can't find satisfaction from the company or website, you want a place to tell the world of...
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I am a caterer. If I would have booked half the amount of the leads that came through, i would have profited about...
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I've had the pleasure of working with Elena at Pissed Consumer for over 6 months now and she's always been on top of...
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Thumbtack and Pissed Consumer Most Critical Reviews
Lowest rated reviews
As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...
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I was raving about this site and the ability to get true opinions of vendors until now. I pull up a company which I am...
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I called Thumbtack yesterday to explain to them that there is no way I can submit an accurate bid for a video based on v...
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I tried to post a positive review on this site. The trouble is, it's not designed for positive reviews. Rather, it i...
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Thumbtack and Pissed Consumer Latest Reviews
Recent published reviews
No votes
Basically, I'm tired of you guys charging my card before I except a job. Then the refunded money that your suppose to...
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No votes
LET *** IMPERSONATE YOUR CO. I AM THROUGH W/U I WILL HANDLE THIS SITUATION ON MY OWN SINCERELY M.M.
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Your phone system blocked my message responding to a possible direct customer question. Your customer
service system does...
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No votes
my mistake on connection with company. PLease erase my information
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Thumbtack and Pissed Consumer Products and Services
Most reviewed product and services
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Thumbtack Leads
(663 reviews)
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Thumbtack Bidding
(129 reviews)
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Thumbtack Review Listing
(42 reviews)
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Pissed Consumer Review Listing
(70 reviews)
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Pissed Consumer Subscription
(46 reviews)
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Pissed Consumer Media Review Listing
(8 reviews)
How would you compare Thumbtack vs Pissed Consumer?
Never heard of Thumbtack before. Not able to make an accurate judgment based on the few comments and statistics.
Product or Service Quality
See above.
I have something else to compare
See above.
Thumbtacks new instant match system has has me wasted over $150 without reliable leads. Thumbtack is not to be trusted and deactivated my account for 2 months because I let someone use my card and he owed $10. Long story, very inconsiderate, no integrity (don't call back when they say if at all), and It's disappointing because I've had some success in the early days.
I don't usually have to leave bad reports on products so don't use the consumer feed back websites much but looking at thumbtack and pissedconsumers rating above it seems thumbtack has been around longer the only thing about pissedconsumer that is a problem is their choice of consumer log in characters IE using 0 o O for three of the characters is quite confusing other than that I see no problem with them