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Pissed Consumer

Media
Has verified representatives
  • 11 ISSUES RESOLVED
  • 175 COMPANY RESPONSES
  • 730 TOTAL REVIEWS
2.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Customer service and performance 4
  • Product 3
  • Thought the service contacted the companies in question 2
  • Very disturbing this time 2
  • You fixed my issue with att 1

Customers don't like

  • Allowing inaccurate posts4
  • Teatment here4
  • Fails to protect innocent parties4
  • Lack of responsiveness4
  • Ignores terms of use3
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Rise Broadband

Telecommunications
  • 3 ISSUES RESOLVED
  • 574 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Only isp option i have 8
  • Have a few good techs thay worked hard to fix issues 7
  • Not a single thing 7
  • Techs are fine 7
  • When the service worked it was ok 6

Customers don't like

  • Not meeting speed paid for8
  • Billing and operations not able to resolve problems5
  • Less than 30 percent of paid for speed consistently5
  • Stability issues and below paid for speed5
  • Occasional drop in connectivity and speed4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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