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  • 0 ISSUES RESOLVED
  • 11 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $794 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
Reliability

No items

Customers don't like

  • Poor customer service2
  • This whole process1
  • That when they ran into a problem no one contacted me1
  • Product they offer1
  • I did not like the lentgh of time it is taking1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 493 TOTAL REVIEWS
  • $45.7K CLAIMED LOSSES
  • $309 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
Reliability
  • Will never buy from them again 13
  • Price 13
  • Prices 4
  • Part availability 4
  • Website 3

Customers don't like

  • Customer service12
  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Refund policy for wrong part4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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