PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Scentsy and Pink Zebra as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Scentsy
Pink Zebra

Scentsy and Pink Zebra Overview

Total reviews
475
147
Company responses
0
0
Issues resolved
2
0

Scentsy and Pink Zebra Consumer Ratings

Rank
334 out of 3082 in E-commerce category
218 out of 3082 in E-commerce category
Price Affordability
489 in category
412 in category
Customer service
179 in category
158 in category
Product or Service Quality
260 in category
166 in category
Website
320 in category
279 in category

Scentsy and Pink Zebra Rating Details

Price Affordability
2 (183 reviews)
2.4 (54 reviews)
Reviewer's quote

...When it arrived I was very disappointed with it, very poor for the price i paid. I now have to arrange a UPS to send it back as told the rep doesn't do this. I cannot have a refund but have to order a replacement (another load of rubbish) which i don't want...

Read full review

...Ive even had a book party that ive earned many free and half price items . Keep up the great smellies pink zebra..

Read full review
Customer service
2 (177 reviews)
2.2 (61 reviews)
Reviewer's quote

poor customer service from the "manufacturer". At least that's who scentsy tried to tell me they were. They basically told me I was S...

Read full review

...I was with online shopping, when she did message me she was extremely rude and told me " she wasn't tripping and has her own issues going on" I then went to customer service and asked them to refund BOTH my orders, they told me I needed to ask my consultant to submit a trouble ticket, I did that and asked them to please keep me posted. I NEVER HEARD BACK FROM THEM EITHER!!!!! I finally...

Read full review
Product or Service Quality
2 (170 reviews)
2.8 (57 reviews)
Reviewer's quote

She did not show any product, but instead her and her uninvited entourage stood in my dining room eating all of the food provided for MY guests, and she completely ignored all of my guests! She had told us there would be games and prizes as she set up. She did not give out a single prize. I did not...

Read full review

...WOW! My entire home was fragranced! It really does make a huge difference when you used their product with their warmers..

Read full review
Website
2.5 (161 reviews)
3 (54 reviews)
Reviewer's quote

...me! on Facebook i have the full conversation on there and you can see how she has reacted not very professional i would say so before i screenshot her website and conversation and post all over facebook can somebody get in touch with me all proof is available thankyou. my email is rafiposelay@yahoo....

Read full review

...The website is telling her the card # isnt working. So it cant accept the payment. She knows the $ is there...

Read full review

Scentsy and Pink Zebra Pros and Cons

Pros
  • Products
  • Product
  • Warmers are really pretty and diverse in styles
  • Products
  • Working my own hours
  • Nice logo
Cons
  • Customer service
  • Seem to have rules for some consultants and not for others
  • Most things
  • Inconsiderate and unhelpful
  • Website fee
  • Lack of information up front

Scentsy and Pink Zebra Most Positive Reviews

Top rated reviews
5

I would have to disagree. I have been with Scentsy for a year now. im frm a small little town and almost no one had...

Read full review
5

This is my 5th time getting ahold of customer service at pink zebra this is Pamela Lorraine I never received my kit...

Read full review
5

My experience hss been wonderful! I wanted to sample the scents but there were no upcoming parties in my area...

Read full review
5

Great mail service. No wait

Read full review

Scentsy and Pink Zebra Most Critical Reviews

Lowest rated reviews
1

So i started scentsy March of this year. I followed all the rules and submitted the minimum orders needed to stay an act...

Read full review
1

I ordered some fragrances from a "pink Zebra" seller. She never put the order in. After contacting her she kept telling...

Read full review
1

I believe Scentsy has the WORST customer service I have ever experienced. As a Direct Sales Rep for two companies...

Read full review
1

I do not understand people today, As a Direct Sales Rep I go out of my way to educate and help people. I also buy and su...

Read full review

Scentsy and Pink Zebra Latest Reviews

Recent published reviews
1

I hosted a party for a "friend". Biggest headache of my life. I had a total of 9 guests, including myself. When she...

Read full review
No votes

First off, I am a consultant and I did not get everything in my $200 kit. Secondly, I ordered the geo terrarium accent...

Read full review
1

Put a circle scent car air freshener hanging from air vent in car and it melted right into the plastic surrounding it...

Read full review
No votes

I cancelled my Subscription to Pink Zebra three months in a row, they continue to debt my account. This is fraud. I...

Read full review

Scentsy and Pink Zebra Products and Services

Most reviewed product and services
  • Scentsy Candle Warmer (38 reviews)
  • Scentsy Customer Care (30 reviews)
  • Scentsy Shipping Service (28 reviews)
  • Pink Zebra Customer Care (17 reviews)
  • Pink Zebra Jar Sprinkles (17 reviews)
  • Pink Zebra Sales Representative (5 reviews)