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Pilot Flying J

2.2
?

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  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 893 TOTAL REVIEWS
Rank
20 out of 676
in Travel category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1165
  • SUCCESSFUL
    72%
  • AVG CALL DURATION
    04:19
  • ISSUES RESOLVED
    13%
Top Products and Services
2.4
166 reviews
2.7
93 reviews
2
88 reviews

TravelCenters Of America

Has verified representatives
2.6
?

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  • 0 ISSUES RESOLVED
  • 172 COMPANY RESPONSES
  • 429 TOTAL REVIEWS
Rank
12 out of 676
in Travel category
Rating Details
Customer service
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1121
  • SUCCESSFUL
    36%
  • AVG CALL DURATION
    02:30
  • ISSUES RESOLVED
    25%
Top Products and Services
2.2
77 reviews
1.5
37 reviews
2.2
26 reviews

How would you compare Pilot Flying J vs TravelCenters Of America?

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Anonymous
Houston, Texas, United States #1351848

You cannot compare them because most (all) Pilot-Flying J don't have a repair shop. As far as customer friendliness and convenient store sales.

I prefer Pilot-Flying J. I have shower power with them and had it since 2015. I feel like the people are friendliest and interacts with the drivers more.

Everyone at TA or Petri seem to have a bitter attitude to the point were they don't speak. At PFJ, they greet you when you walk in and talk to you when you're buying coffee, etc...

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