PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thrifty Propane and Pilot Flying J as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thrifty Propane
Pilot Flying J

Thrifty Propane and Pilot Flying J Overview

Total reviews 191 1180
Company responses 0 0
Issues resolved 1 2

Thrifty Propane and Pilot Flying J Consumer Ratings

Rank
150 out of 790 in Utility category
22 out of 320 in Travel category
Customer service
132 in category
24 in category
Reliability
123 in category
10 in category
Website
143 in category
24 in category
Product or Service Quality
100 in category
16 in category

Thrifty Propane and Pilot Flying J Rating Details

Customer service
1.1 (118 reviews)
1.9 (545 reviews)
Reviewer's quote

Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!..

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...Never had this issue before! Customer service got a bit snippy with me when I called about it. Didnt even care about financial hardships this presented. I'm on limited income and dont have this kind of money just lying around...

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Reliability
1.2 (114 reviews)
2.1 (454 reviews)
Reviewer's quote

Do not buy propane from Thrifty. We pre-bought and are stuck with them as every time I have asked for a refund they ignore me. When you order propane, BE PREPARED TO WAIT. Generally, they will get to you a month later, sometimes more. When you ask for an update on delivery date they will say they...

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So I went to put a job in because they stated on their add that $13 an hour for a maintenance man I'm a certified plumber and not getting much work so I decided to go there and try it out they decide to tell me that they will hire me at $11 an hour which is what my wife made their the cashier and...

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Website
1.6 (103 reviews)
2.6 (440 reviews)
Reviewer's quote

My wife and I are getting a generator installed in our house and they state on the Thrifty Propane website that they take requests for West Virginia. I was planning on buying one of there 500 Gallon refurbished tanks. Then I received a totally disgruntled employees who would not let me get in a...

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I would like to know where I can find a corporate website that will allow me to leave a comment whether good or bad about each store I go to. I can't find this anywhere. I don't believe this is a Flying J site as it is headed pissed consumer...

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Product or Service Quality
1.6 (102 reviews)
2.1 (438 reviews)
Reviewer's quote

Zero customer service. They dont answer calls for a tank refill. You leave a message but they dont return your call...

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I am a truck driver and I bought a year subscription to their premium internet service three months ago. After trying it in 9 different states and on 2 different cellphones I am here to tell you. DON'T WASTE YOUR TIME OR MONEY!!! THEIR PREMIUM INTERNET SERVICE STILL SUCKS!!! I would give it no...

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Thrifty Propane and Pilot Flying J Pros and Cons

Pros
  • Pricing
  • Price
  • Previous pricing
  • Customer service
  • Parking
  • Showers
Cons
  • Lack of service and delivery
  • Customer service
  • Phone system
  • Bad customer service
  • Rude employees
  • Untrained customer service

Thrifty Propane and Pilot Flying J Most Positive Reviews

Top rated reviews
5

I was extremely satisfied with the service I received from Thrifty propane. Driver stayed on my driveway and no damage w...

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5

This location is outstanding. Great customer service. Love the bentleyville store!

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4.7

Great propane service and awesome customer service! Fast delivery, great prices and very helpful staff!

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5

Why at store 606 in AR.being over size 20 feet wide makes it hard pulling out and this store has a widing road coming...

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Thrifty Propane and Pilot Flying J Most Critical Reviews

Lowest rated reviews
1

Not only do they cheat their customers, but their employees as well. And to add they have non-state certified meters on...

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1

This is the worst truck stop ever the manager is very misleading and only cares about him self

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1

My husband called to order propane on 6/27 and the women he spoke to offered him a pre-buy of 250 gallons. Yesterday (7...

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1

The flying j in rock springs WY is just disgusting. The manager Aaron didn't care about anything going on. the...

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Thrifty Propane and Pilot Flying J Latest Reviews

Recent published reviews
No votes

they do not deliver and do not call back RunRun

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No votes

On Saturday 2 weeks ago I visited pilot store number 50 in pendleton ky to take a shower. I asked (David) the employee...

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1

Inquired today on their website. A man called and I asked him to price (2) 120 gal. tanks, delivery, and filled. He...

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1

So I went to put a job in because they stated on their add that $13 an hour for a maintenance man I'm a certified...

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Thrifty Propane and Pilot Flying J Products and Services

Most reviewed product and services
  • Thrifty Propane Propane Tank Refill (71 reviews)
  • Thrifty Propane Delivery Service (17 reviews)
  • Thrifty Propane Tank Refill (15 reviews)
  • Pilot Flying J Manager (149 reviews)
  • Pilot Flying J Sanitary Conditions (106 reviews)
  • Pilot Flying J Cashier (70 reviews)