Piercing Pagoda vs Zales

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Piercing Pagoda

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 118 TOTAL REVIEWS
  • $6.6K CLAIMED LOSSES
  • $237 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Fast delivery 1
  • How the design of the earrings were cute 1
  • Prices 1
  • Quality of product 1
  • Selection 1

Customers don't like

  • Quality3
  • Warranty refund policy2
  • One bracelet broke the other turned my wrist green1
  • That bracelet broke the other bracelet turned my wrist green1
  • Service1

Products by Piercing Pagoda

No items

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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 301 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Discounts and Special Offers
  • Product quality 2
  • Customer service at the store 1
  • Given the runaround 1
  • Ordering process 1
  • Website 1

Customers don't like

  • Customer service15
  • Quality10
  • Lies9
  • Poor workmanship7
  • Poor product6

Products by Zales

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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