PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Piercing Pagoda and The Bradford Exchange as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Piercing Pagoda
The Bradford Exchange

Piercing Pagoda and The Bradford Exchange Overview

Total reviews 248 1439
Company responses 0 0
Issues resolved 0 10

Piercing Pagoda and The Bradford Exchange Consumer Ratings

Rank
163 out of 856 in Jewelry and Accessories category
105 out of 856 in Jewelry and Accessories category
Customer service
No votes
74 in category
Product or Service Quality
No votes
68 in category
Exchange, Refund and Cancellation Policy
No votes
63 in category
Diversity of Products or Services
No votes
97 in category

Piercing Pagoda and The Bradford Exchange Rating Details

Customer service
No votes
1.7 (473 reviews)
Reviewer's quote

...I’ve pretty spent my entire day on HOLD and I still haven’t been able to reach anyone from customer service. I want a refund. Never making an order through your site again..

Read full review

No customer service whatsoever! Try to cancel a subscription or return an item for a refund and you are given the run around and ending up nowhere! Try to e-mail them from their site and it won't even send because it keeps giving you an error msg. that your postal code should be 6 characters. No...

Read full review
Product or Service Quality
No votes
2.2 (383 reviews)
Reviewer's quote

worst service ever, couldnt even get someone to answer my call, i was on hold for 28 minutes just to talk to someone about a return. Apparently theyve changed their return policy to only credit cardsi dont even have a credit card and i payed with cash and card the manager called me and told me to...

Read full review

...When you call customer service, after a 20 minute wait, they can't help and reference another number. The person there, after another wait, disconnects after speaking jiberish..

Read full review
Exchange, Refund and Cancellation Policy
No votes
1.9 (364 reviews)
Reviewer's quote

I placed an order with piercing pagoda over a month ago on may 21,2020 and I have yet to receive a shipping confirmation or a cancellation email. Everytime I call the customer service number I listen to a automated system for hours..

Read full review

...Order was placed since Sept 10 2020 and has yet to be mailed, requesting refund. Being rip-off by $121. 24Sta..

Read full review
Diversity of Products or Services
No votes
2.5 (357 reviews)
Reviewer's quote

They are giving me a hard time to return my money even after I returned all there products. I have only receive half a refund on over $700 that I have spent. Buyer beware! I have went to the mall and tried to return there but they wouldn’t return it because I paid with Paypal so they gave me a hard...

Read full review

We thought their products were special and limited editions; we received cheap CHINESE JUNK! Will NEVER buy from them again!..

Read full review

Piercing Pagoda and The Bradford Exchange Pros and Cons

Pros
  • Prices
  • Selection
  • Lady was extremely sweet
  • Unique items
  • Products are of good quaility
  • Product
Cons
  • Customer service and lack of empathy
  • Quality
  • Warranty refund policy
  • Customer service
  • Failure to honor guarantee
  • Customer service follow up

Piercing Pagoda and The Bradford Exchange Most Positive Reviews

Top rated reviews
5

to everyone that said piercing pagoda is crap ur all ***
the employee who pierced my ear was on fire and placed it perfec...

Read full review
5

I purchased a ring from this company and was totally disappointed when I received the item. The ring that is on the...

Read full review
5

This is not a complaint i am just here to laugh at all these clowns crying because they bought gold-plated jewelry...

Read full review
5

I purchased at least two men's rings from the Bradford Exchange and received my rings in a relatively timely manner. The...

Read full review

Piercing Pagoda and The Bradford Exchange Most Critical Reviews

Lowest rated reviews
1

Dreadful experience!! The piercing device was stuck to my baby's ear, screaming in pain for more than 2-3 mins. The...

Read full review
1

Took me for $114.00. Keep getting post card delayed another 2 months. 877-903-**** for a refund. Options are in...

Read full review
1

Within 1 month of purchasing "10k" gold rope, it broke. 4 months after I exchanged it for a new one it turned dark and...

Read full review
1

We were signed on to receive a monthly addition to a train set. We were unable to stop the shipments from coming once we...

Read full review

Piercing Pagoda and The Bradford Exchange Latest Reviews

Recent published reviews
1

worst service ever, couldnt even get someone to answer my call, i was on hold for 28 minutes just to talk to someone abo...

Read full review
No votes

To: pissedconsumer.com
Thank you for your response to this concern, however, let me be clear about this:
1. I am not a pis...

Read full review
4

My friend and I are coming to get piercings and are planning on coming tomorrow. Can someone get a piercing with proof o...

Read full review
1

I call because I ordered a ring for my wife a couple of years ago. They sent me the ring and the names weren't right on...

Read full review

Piercing Pagoda and The Bradford Exchange Products and Services

Most reviewed product and services
  • Piercing Pagoda Piercing (38 reviews)
  • Piercing Pagoda Earrings (31 reviews)
  • Piercing Pagoda Ear Piercing (27 reviews)
  • The Bradford Exchange Shipping Service (194 reviews)
  • The Bradford Exchange Ring (133 reviews)
  • The Bradford Exchange Check (29 reviews)