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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 99 TOTAL REVIEWS
  • $18.7K CLAIMED LOSSES
  • $584 AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Visual appeal 2
  • Sales 2
  • Started out pleasant 1
  • Email coupon offer 1
  • Customer services at corporate offices 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • Are unethical2
  • No communication between customer service and delivery company1
  • Mislead by website1
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Rooms To Go

Furniture and Decor
  • 10 ISSUES RESOLVED
  • 1871 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Sales representative 15
  • Showroom 9
  • Good price 8
  • Attentive sales person 8
  • Selection 7

Customers don't like

  • Business ethics17
  • Poor quality product15
  • Unprofessional customer service13
  • Horrible customer service11
  • Defective product10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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