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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 83 TOTAL REVIEWS
  • $18.3K CLAIMED LOSSES
  • $632 AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Visual appeal 2
  • Not much 2
  • Sales 2
  • Email coupon offer 1
  • Started out pleasant 1

Customers don't like

  • Customer service did not fix issues3
  • Are unethical3
  • Poor quality of merchandise and the way i was treated2
  • Workers dont know store policies2
  • Poor support2
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Rooms To Go

Furniture and Decor
  • 8 ISSUES RESOLVED
  • 1723 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Sales representative 15
  • Attentive sales person 8
  • Good price 8
  • Showroom 8
  • Selection 7

Customers don't like

  • Poor quality product41
  • Unprofessional customer service31
  • Business ethics30
  • Defective product22
  • Customer service15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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