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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $18.7K CLAIMED LOSSES
  • $584 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Visual appeal 2
  • Sales 2
  • Started out pleasant 1
  • Email coupon offer 1
  • Customer services at corporate offices 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • Are unethical2
  • Poor customer service1
  • No communication between customer service and delivery company1
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 35 COMPANY RESPONSES
  • 499 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Incompetent people5
  • Delivery service4
  • Unresponsive customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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