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Pier 1 Imports

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 109 TOTAL REVIEWS
  • $19.6K CLAIMED LOSSES
  • $575 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Visual appeal 4
  • Started out pleasant 2
  • Sales 2
  • Color of product online 2
  • Events 1

Customers don't like

  • Workers dont know store policies2
  • Poor quality of merchandise and the way i was treated2
  • How they handled me as a customer2
  • Customer service did not fix issues2
  • Are unethical2
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 36 COMPANY RESPONSES
  • 522 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Bad quality6
  • Unresponsive customer service5
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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