PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Teddy Bear Portraits and Picture People as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Teddy Bear Portraits

Teddy Bear Portraits

Has Verified Representatives
2.0
Teddy Bear Portraits
Picture People

Teddy Bear Portraits and Picture People Overview

Total reviews
189
344
Company responses
92
0
Issues resolved
5
2

Teddy Bear Portraits and Picture People Consumer Ratings

Rank
27 out of 292 in Photography category
31 out of 292 in Photography category
Product or Service Quality
32 in category
27 in category
Customer service
33 in category
29 in category
Price Affordability
40 in category
29 in category
Website
45 in category
25 in category

Teddy Bear Portraits and Picture People Rating Details

Product or Service Quality
1.6 (109 reviews)
1.8 (175 reviews)
Reviewer's quote

While the images are good, photos and other products are extremely poor quality and expensive, shipping charges are a joke. Calendars are 8x11 only so the numbers are a few millimeters, good luck reading them. Bought a couple of calenders and 1 photo sheet for $70 with coupon code! My thought is...

Read full review

I was not happy at all with the quality of the portraits taken yesterday at the Hurst, Tx location. My son (3 mo old) main outfit pictures were HORRIBLE and ruined. The "green screen" was used and he came out looking like a 5 year old cut him out due to the jagged lines around him...

Read full review
Customer service
1.2 (109 reviews)
1.4 (184 reviews)
Reviewer's quote

...I call customer service and explain. She sends the correct photo (or so I thought). I get the second photo...

Read full review

This was my initial complaint sent to Customer Service on Dec 27, 2019...

Read full review
Price Affordability
1.4 (91 reviews)
2.2 (159 reviews)
Reviewer's quote

This company is used by my childs daycare and the quality of the pictures is low with a hefty price tag. I can go to a local walk in studio and get better quality and lower prices. In the past I have made them reprint due to the lighting being off...

Read full review

...They also said they would charge me $210 for the frame and 5 sheets of pictures once I the computer it calculated my price at $199. Were they trying to rip me off. I can honesty say that I don’t know if we will be back...

Read full review
Website
1.4 (90 reviews)
2.2 (166 reviews)
Reviewer's quote

" Downloads in is quotation marks because I was emailed my access code, however, when I went to the website to download the three photos I paid more than $30/photo for (which is WAY more expensive than the school photos I purchase with my older son through Leonard's photography, and I've never had...

Read full review

...So I look online and see all these bad reviews and how the website is under construction and how they changing ownership which kinda explain on why I can’t get online at all!!..

Read full review

Teddy Bear Portraits and Picture People Pros and Cons

Pros
  • Photographer
  • Images
  • Quality of pictures
  • Never come back
  • Unprofessional
  • Quality of some of the framed pictures in the past
Cons
  • Horrible customer service
  • Wait time on the phone
  • Not receiving product
  • Customer service
  • Unprofessionalism
  • Unprofessional staff

Teddy Bear Portraits and Picture People Most Positive Reviews

Top rated reviews
5

I just want to say that Teddy Bear portraits is a fantastic company to work for and to be photographed by. I have...

Read full review
5

Roxane needs to be fired . She's not professional and she is a horrible manager. Works at greenbrier mall in Chesapeake...

Read full review
4.3

The issue was resolved, I’m very satisfied. I have no problem ordering again when pic time comes around

Read full review
5

Im so very happy with my Pictures of my Granddaughter,Aaron did an amazing job.I wish I could of ordred all the photo's...

Read full review

Teddy Bear Portraits and Picture People Most Critical Reviews

Lowest rated reviews
1

We ordered a package for our two sons at the daycare where they attend, and were old we would receive a digital copy in...

Read full review
1

We received 17 pictures that were selected by personnel in the store. It was explained that this was the new policy - w...

Read full review
1

our daycare was a guinea pig for a new system roll out. we were pressured into ordering the day of pictures while...

Read full review
1

I'm writing to share to horrible experience with Picture People at Marlborough, MA location. Worst customer service not...

Read full review

Teddy Bear Portraits and Picture People Latest Reviews

Recent published reviews
1.7

So last December I use teddy bear portraits I found out the morning of that my photographer had quit apparently I was...

Read full review
1

I was not happy at all with the quality of the portraits taken yesterday at the Hurst, Tx location. My son (3 mo old) ma...

Read full review
No votes

Not being able to see and choose spring portraits

Read full review
1

i just want to reprint pictures from a picture people CD. I cant get a hold of anyone to do so. Or figure out if the CD...

Read full review

Teddy Bear Portraits and Picture People Products and Services

Most reviewed product and services
  • Teddy Bear Portraits Customer Care (27 reviews)
  • Teddy Bear Portraits Photo (21 reviews)
  • Teddy Bear Portraits Photo Service (9 reviews)
  • Picture People Customer Care (75 reviews)
  • Picture People Photo Service (38 reviews)
  • Picture People Photo (24 reviews)