PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Picaboo and Vistaprint as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Picaboo
Vistaprint

Picaboo and Vistaprint Overview

Total reviews
83
114
Company responses
0
0
Issues resolved
0
0

Picaboo and Vistaprint Consumer Ratings

Rank
9 out of 178 in Printing category
15 out of 178 in Printing category
Website
4 in category
11 in category
Price Affordability
18 in category
7 in category
Customer service
11 in category
6 in category
Product or Service Quality
9 in category
15 in category

Picaboo and Vistaprint Rating Details

Website
3.1 (19 reviews)
2.5 (23 reviews)
Reviewer's quote

...Production and Shipping are never what the website states. There is no communication beyond an email confirmation of the order. My order was placed Dec 10...

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I ordered 2 t-shirts for printing on Vistaprint website. Expected delivery date was 1st Nov. Instead of deliverey message I got email (at 21:30 on 1st November) that your refund has been initiated...

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Price Affordability
2.5 (18 reviews)
3.1 (21 reviews)
Reviewer's quote

When I went to order the book (that I spent hours to lay out) the price of the standard book with a hard cover was $69! For a soft cover (paperback) it was $25. I went to use my voucher for $45 to pay for a soft cover $25 book and they wanted a credit card because my tax and shipping could not be...

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I thought you were not serious about sending free samples to anyone who was interested in hiring your services, but it was great! They were more than I expected, and of course I order my business cards! Great paper and colors. I felt satisfied with the final results.

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Customer service
1.5 (17 reviews)
2 (25 reviews)
Reviewer's quote

...customer service guy claims there is a problem with my photos app. and there is nothing he can do. Never had problems with photo app with other third party apps...

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customer service absolutely terrible. asking the lady a question she found it funny and started giggling..

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Product or Service Quality
2.4 (17 reviews)
1.9 (22 reviews)
Reviewer's quote

...there are other sites that have better customer service and the product is just as good if not better ..

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...Everything was great quality too!..

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Picaboo and Vistaprint Pros and Cons

Pros
  • Software
  • Website
  • Online software and the creative options
  • Prices
  • Selection
  • Products
Cons
  • Customer service
  • Misleading advertising
  • Poor quality of product
  • Customer service
  • On-hold time
  • Non-transparent ordering process

Picaboo and Vistaprint Most Positive Reviews

Top rated reviews
5

I have recently noticed that people usually only give online reviews when they are angry, so I've made it a point to go...

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5

I want to express how amazing our experience with Vistaprint was. I had misspelled two different banners. When I called...

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5

It seems like Picaboo doesn't have the best reviews out there, which is surprising, but I just wanted to give my input -...

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5

I have had nothing but great experience....one time they delivered a package to a wrong address, which was basically my...

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Picaboo and Vistaprint Most Critical Reviews

Lowest rated reviews
1

I ordered a custom photo-book from Picaboo. It arrived today.
The print quality is terrible. It looks like someone did a...

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1

I used to spend quite a bit with VistaPrint...never again. They sent me a postcard for my Birthday...oh how nice I...

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1

Ordered photo books with our engagement photos to give to close family ... Somehow my books got lost in transit for 3...

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1

I registered for the free month trial of VistaPrint's business email packages and I then cancelled it to stop myself...

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Picaboo and Vistaprint Latest Reviews

Recent published reviews
5

Want to move photo behind one close by.
Also, can fonts be made thicker???

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3.7

I thought you were not serious about sending free samples to anyone who was interested in hiring your services, but it...

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4.3

I had the best conversation with ...oh no..I think it was Candice....She walked me through how to get my cover page to f...

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1

customer service absolutely terrible. asking the lady a question she found it funny and started giggling.

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Picaboo and Vistaprint Products and Services

Most reviewed product and services
  • Picaboo Account (1 review)
  • Picaboo Website (1 review)
  • Picaboo Shipping Service (1 review)
  • Vistaprint Customer Care (17 reviews)
  • Vistaprint Printing Service (14 reviews)
  • Vistaprint Shipping Service (4 reviews)