PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Portrait Innovations and Photos Unlimited as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Portrait Innovations
Photos Unlimited

Portrait Innovations and Photos Unlimited Overview

Total reviews 1406 10
Company responses 0 0
Issues resolved 6 0

Portrait Innovations and Photos Unlimited Consumer Ratings

Rank
29 out of 292 in Photography category
41 out of 292 in Photography category
Customer service
26 in category
17 in category
Product or Service Quality
24 in category
29 in category
Website
22 in category
19 in category
Price Affordability
30 in category
36 in category

Portrait Innovations and Photos Unlimited Rating Details

Customer service
1.5 (737 reviews)
2 (4 reviews)
Reviewer's quote

...The manager has shown prejudice, disrespect, unconcern for good customer service. Even bullying her own employees. Why won't she just do the right thing and print the photos that were missing in the first place...

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...Helene Shore, Their Customer..

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Product or Service Quality
1.9 (686 reviews)
1.7 (6 reviews)
Reviewer's quote

Poor customer service Didn't get my canvas picture Closed down and tell customer..

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...However, the quality of the final product i must say it is a disgrace to walmart. And i really mean it. We didn't expect such a low poor quality photos from a big, well known company like Walmart...

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Website
2.4 (673 reviews)
2.6 (5 reviews)
Reviewer's quote

I go on the website to portrait innovations and see a special for one pose for $29. 99 plus a free canvas that you pay shipping for and a cd of your images. Awesome the package offered enough to pass to family and friends and we had allotted extra for other photos we may have wanted to purchase...

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She said there were more pictures in the memory sticks that wasn’t able to upload to their computer yet we can view them later on their website. When we viewed them on the website, they were the same pictures just duplicated! Most pictures were not fixed or might say she couldn’t fix it anymore...

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Price Affordability
2 (660 reviews)
1.8 (5 reviews)
Reviewer's quote

Received an email and I made an appointment, in less than 20 hours they told me the price changed, and they would not honor my email pricing. 3 Day sale that ended over night when the store was closedgo figure. Why is there no store manager on site to honor the coupons? FALSE ADVERTISING, SO UPSET...

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I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek Walmart store # 05776. I wanted nice photos don’t for my daughters first birthday. The lady at the photo studio gave me the exact opposite. She smelled like marijuana. She...

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Portrait Innovations and Photos Unlimited Pros and Cons

Pros
  • Photographer
  • How quickly i receive my photos
  • Variety of poses
  • Will price match with a photograph or newspaper clipping
  • Were very nice to my mother
  • That they do excellent work
Cons
  • Customer service
  • Misleading sales tactics
  • Pressure to buy
  • Unprofessional staff
  • That their in store discount was not high enough for my mother
  • Not good value for the money for just two photographs

Portrait Innovations and Photos Unlimited Most Positive Reviews

Top rated reviews
5

I think its wrong they stopped the virtual website unless u pay I have family who use to buy extras from website when I...

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3.9

Back on Sunday, July 10, 2016, my 85 year old mother and I went to visit one of their Photos Unlimited, LLC stores locat...

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5

The new young guy manager at the lakeline mall, Austin, Tx location is a joke. He has no customer service values at...

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No votes

Portrait Innovations and Photos Unlimited Most Critical Reviews

Lowest rated reviews
1

I was a former employee of Portrait Innovations in Harrisburg Pa and let me tell you as far as jobs go it was like...

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1

The photos of my son were washed out with horrible lighting, they changed his hairstyle to the way they liked it which...

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1

I was 'pressured' into purchasing too many photos. I told no less than 4 salesclerks that I had a $19.99 coupon - they...

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1

We took our daughter for her one year old portrait in Walmart Queensborough, New Westminster, BC and we’re so excited...

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Portrait Innovations and Photos Unlimited Latest Reviews

Recent published reviews
1

I've been trying to get my pictures that I paid for since last year and I paid for it if I can't get the rest of my...

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1

Oh My Dear Lord!
i have just read some of the reviews that people left here and i must agree with some of them 100%.
Just...

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4.3

Im not upset just want to know if the studio in my area is going to re open

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1.3

I would like to make a complaint about one of your employees. Jaclyn Grover at Studios Unlimited in the Dawson Creek...

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Portrait Innovations and Photos Unlimited Products and Services

Most reviewed product and services
  • Portrait Innovations Photo Service (218 reviews)
  • Portrait Innovations Photographer (139 reviews)
  • Portrait Innovations Photo (74 reviews)
  • Photos Unlimited Photo Service (4 reviews)
  • Photos Unlimited Photo (2 reviews)