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Phonak

Eye and Ear Care
  • 0 ISSUES RESOLVED
  • 66 TOTAL REVIEWS
  • $78K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.3
Customer service
Staff
Insurance Plans Acceptance
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 1
  • Leaving the store 1
  • Pretty good product 1
  • Sophisticated technology 1
  • Staff 1

Customers don't like

  • Does not work7
  • Product backup4
  • Any part of the hearing aids3
  • Battery use3
  • Retail pricing2
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Visionworks

Eye and Ear Care
  • 1 ISSUES RESOLVED
  • 172 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.8
Customer service
Staff
Insurance Plans Acceptance
Diversity of Products or Services
Discounts and Special Offers
  • Variety 5
  • Professional 2
  • Selection 2
  • There are many other places for glasses 1
  • Very bad exam 1

Customers don't like

  • Horrible customer service7
  • Customer service6
  • Post sale repair response4
  • Slow service4
  • Quality of workmanship4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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