PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Philips and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Philips
Samsung Electronics

Philips and Samsung Electronics Overview

Total reviews
72
821
Company responses
0
0
Issues resolved
1
9

Samsung Electronics was first mentioned on PissedConsumer on Dec 1, 2007 and since then this brand received 821 reviews. It is 749 reviews more than Philips received since Jun 17, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Philips customer support team and Samsung Electronics customer service.

Philips and Samsung Electronics Consumer Ratings

Rank
309 out of 2896 in Appliances and Electronics category
273 out of 2896 in Appliances and Electronics category
Product or Service Quality
256 in category
252 in category
Customer service
213 in category
246 in category
Value for money
227 in category
302 in category

According to consumer ratings and reviews, Samsung Electronics ranks 36 points higher in the Appliances and Electronics category than Philips. People gave Philips 1.4 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 311 points higher than the worst rated brand in this category. At the same time, Samsung Electronics was rated 1.4 stars for Product or Service Quality criterion in this category and it is 315 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Philips has a higher rating than Samsung Electronics. Regarding Value for money criterion, consumers gave Philips 1.8 stars and it is 60% greater than other in category. Samsung Electronics however was rated 1.4 stars and it is 53% worse than other in category.

Philips and Samsung Electronics Rating Details

Product or Service Quality
1.4 (25 reviews)
1.4 (167 reviews)
Reviewer's quote

I need replacement blades for my Norelco #1560 & 1290x . . . .where can I find the retailer ? re here any local approved Norelco repair and replace as well as clean up units?rsvp;Jerome Jassenoff2730 Tecumseh DriveWest Palm Beach,Fl 33409 USAJJassenoff@gmail.com

Jerome

...com during its product launching last April 25th. May 2019, my problems started. Samsung replaced the tablet but I discovered that the tablet replaced was a 64 GB and not the 128 GB I paid for...

Ashante
Customer service
1.4 (24 reviews)
1.3 (162 reviews)
Reviewer's quote

...when I called Customer service, Customer service stated that it is current normal condition in order to fix that min 150 - max 300 $ should be spent..

Birgun G

...Samsung blames repair service- repair service blames Samsung. Have to wait an additional 2-3 business days again and again be rescheduled for service. My time off of work and inconvenience is of no concern for Samsung...

Anne d
Value for money
1.8 (24 reviews)
1.4 (128 reviews)
Reviewer's quote

...and the solution they offered me was to buy a new one! The product should have lasted significantly longer than 2 years, particularly given the amount of money I paid for it. I will never buy another Philips product and I would not recommend them for...

Sarah W

...00 towards the purchase of a new SAMSUNG washer!!! The person I talked to at Samsung stated they do not set the value the value amount. But samsung should step up and offer $100. 00 for your aggravation and having to take time out work...

PissedConsumer1636567

Philips and Samsung Electronics Pros and Cons

Pros
  • Quality of product
  • Product when they dont break
  • Toothbrush when it worked
  • Tv when it worked
  • Overall product design and ease of use
  • Features
Cons
  • Did not care about my problem
  • Customer serice is pathetic
  • Support service
  • Customer service
  • Poor quality poor customer service
  • Way they do business

Philips and Samsung Electronics Most Positive Reviews

Top rated reviews
5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

Philips and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

Philips and Samsung Electronics Latest Reviews

Recent published reviews

I just called Philips to place an order for a Sonicare toothbrush. I said that I needed the item quickly, because I am...

Read all 72 reviews
1.7

Purchased a Samsung S5e tablet on line at samsung.com during its product launching last April 25th.May 2019, my problems...

Read all 821 reviews

Philips and Samsung Electronics Products and Services

Most reviewed product and services
  • Philips Tv (7 reviews)
  • Philips Shaver (7 reviews)
  • Philips Water Flosser (2 reviews)
  • Samsung Electronics Tv (257 reviews)
  • Samsung Electronics Refrigerator (97 reviews)
  • Samsung Electronics Repair (54 reviews)