PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Philips and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Philips
Samsung Electronics

Philips and Samsung Electronics Overview

Total reviews 542 1680
Company responses 0 0
Issues resolved 7 19

Philips and Samsung Electronics Consumer Ratings

Rank
387 out of 2909 in Appliances and Electronics category
487 out of 2909 in Appliances and Electronics category
Customer service
324 in category
419 in category
Product or Service Quality
413 in category
454 in category
Website
422 in category
399 in category
Value for money
362 in category
524 in category

Philips and Samsung Electronics Rating Details

Customer service
1.8
(228 reviews)
1.6
(578 reviews)
Reviewer's quote

...this company is writing email from pissed consumer!!!Whatever person wrote this is so disgusting and rude to call me a PISSED consumer! You are customer service and if you cant handle someone being frustrated than than this person doesnt EVER BE IN CUSTOMER SERVICE. I will be calling the Better...

Read full review

I have attempted for 3 days to reach customer service with no success. Someone please help and contact me. 404-667-****...

Read full review
Product or Service Quality
1.8
(220 reviews)
1.7
(536 reviews)
Reviewer's quote

Called customer service and was closed then tried to do it online and they were trying to charge me for to get help..

Read full review

I contacted customer service and emailed the CEO my phone melted and caught fire near my face making a phone call. It melted my case and blew smoke and fire. When contacting customer service I was hung up on multiple times! Then when I asked to speak to a manager they said please hold and directed...

Read full review
Website
2
(206 reviews)
2.1
(460 reviews)
Reviewer's quote

...Website showed a reduced price of $1,599. Processed and order online and applied the 20% discount voucher. As soon as order was submitted I got a notification from my CC company asking for payment approval which I granted...

Read full review

Customer service is a joke and non-existent and their website will give you a different price every time you visit for the same product. 6 hours of time wasted on the phone to fix simple things with zero resolution. Asked to be escalated and asked for a supervisor and neither was offered...

Read full review
Value for money
2.2
(202 reviews)
1.9
(476 reviews)
Reviewer's quote

I, paid a lot of money for this product, I would really like to have cleared this matter up. But it's obvious that Philip's company doesn't care about their consumers and their issues with the products that they sell. I'm very disappointed with the Philip's companies customer service, and how they...

Read full review

...It's strange that a repute Company of Samsung have such unprofessional and useless staff and all they care is money. We are very much disappointed, perturbed and dissatisfied with the services, products and workmanship of Samsung. RK, 650-872-****..

Read full review

Philips and Samsung Electronics Pros and Cons

Pros
  • No pros
  • Was supposed to work
  • Quality of product
  • Always have loved all samsung products
  • Good products
  • Quality of tv
Cons
  • Did not care about my problem
  • Product is poor quality i guess since it breaks every year
  • Cant contact them on the phone
  • Customer service
  • Poor customer service
  • Horrible customer service

Philips and Samsung Electronics Most Positive Reviews

Top rated reviews
5

ๆˆ‘2019ๅนด12ๆœˆ23ๆ—ฅๅœจCOSTCOๅ•†ๅบ—ไนฐ็š„้ฃžๅˆฉๆตฆ็”ตๅŠจ็‰™ๅˆท็”ตๆœบไธๅทฅไฝœ๏ผŒๅธŒๆœ›ๅพ—ๅˆฐๆ‚จ็š„ๅ›žๅค๏ผŒ่ฐข่ฐข๏ผ______ๅž‹ๅท๏ผšHX6980ๆˆ‘็š„้ฃžๅˆฉๆตฆ็”ตๅŠจ็‰™ๅˆท็”ตๆœบไธๅทฅไฝœ๏ผŒๅธŒๆœ›้ฃžๅˆฉๆตฆไผšๅฐฝๅฟซ่งฃๅ†ณ่ฟ™ไธช้—ฎ้ข˜๏ผŒ่ฐข่ฐข๏ผๆˆ‘็š„้ฃžๅˆฉๆตฆ็”ตๅŠจ็‰™ๅˆท็”ตๆœบไธๅทฅไฝœ๏ผŒๅธŒๆœ›้ฃžๅˆฉๆตฆ่ƒฝๅฐฝๅฟซ่งฃ...

Read full review
5

Tenรญa 2 meses que decรญa en la pantalla error. Lo habรญa desenchufado y hace 2 semanas lo volvรญ a enchufar y decรญa f5. Lo...

Read full review
5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

Read full review
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
982520****

Read full review

Philips and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

At the end of September 2017 I received the cleaner as a gift, the part of the Philips vacuum cleaners hose used for...

Read full review
1

I have attempted for 3 days to reach customer service with no success. Someone please help and contact me. 404-667-****....

Read full review
1

WOW!! How unprofessional this company is writing email from pissed consumer!!!Whatever person wrote this is so...

Read full review
1

I purchase a Samsung galaxy Z fold for 2 grand. Well I opened up the fold and middle of the phone has black line and...

Read full review

Philips and Samsung Electronics Latest Reviews

Recent published reviews
No votes

I have not heard from anybody at Phillips regarding ordering a new razor
Bbbvvfcgfdeedrffyyhjjjjjnxsdhhfd

Read full review
No votes

Hola buenos dรญas . La razรณn de mi mensaje es para hacerle sabe que no he recibido mi Ribey de los artรญculos que comprรฉ...

Read full review
4

My toothbrush model HX680
210*** *A***FCC ID 2ADZNHX68
Is not holding the brush head. It falls off easily

Read full review
No votes

I send the phone to El Salvador and I cant used my phone in this country I need the device unlocked I send 1 month ago

Read full review