PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Philips and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Philips
Samsung Electronics

Philips and Samsung Electronics Overview

Total reviews 133 871
Company responses 0 0
Issues resolved 1 10

Philips and Samsung Electronics Consumer Ratings

Rank
233 out of 1814 in Appliances and Electronics category
376 out of 1814 in Appliances and Electronics category
Product or Service Quality
263 in category
315 in category
Customer service
180 in category
306 in category
Value for money
176 in category
355 in category
Website
310 in category
300 in category

Philips and Samsung Electronics Rating Details

Product or Service Quality
1.5 (57 reviews)
1.4 (195 reviews)
Reviewer's quote

I have had service errors related to my Phillips TV. I have called And had to manually reset my tv in order to watch movies, such as Netflix or Tubi etc..

Read full review

I called over 4 weeks ago to date and til 9/18 had still had no service. I opened my ticket with Samsung who assigned this third party to come fix my ice machine. They called to give me the date 9/2 so i took the day off because no time can be given until the day of...

Read full review
Customer service
1.5 (54 reviews)
1.2 (198 reviews)
Reviewer's quote

I am trying to reach customer service for four days. Despite following the hours of operation on your website, you are always closed. Have tried calling 866-309-0866 and 866-309-5962...

Read full review

...Never again will I buy a samsung appliance, purely because of their appalling customer service..

Read full review
Value for money
2 (53 reviews)
1.4 (155 reviews)
Reviewer's quote

...Spent a lot of money on this TV and now wishing I didn't..

Read full review

...I'm a senior over 60 so I dont have money to buy a new phone. All I wish they wouldn't do that. It was fine til they did the last couple of updates and ruined it!!..

Read full review
Website
1.9 (52 reviews)
2 (165 reviews)
Reviewer's quote

I've even went on their website and follow the directions how to use a flash drive to put in the television so that the Flash software will update the television. But that didn't work either. This company has no 24-hour service support and every time you press on contact it will not give you an...

Read full review

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

Read full review

Philips and Samsung Electronics Pros and Cons

Pros
  • No pros
  • Quality of product
  • Product when they dont break
  • Overall product design and ease of use
  • Design
  • Tv when it worked
Cons
  • Did not care about my problem
  • Customer serice is pathetic
  • Cant contact them on the phone
  • Customer service
  • Poor quality poor customer service
  • Poor quality

Philips and Samsung Electronics Most Positive Reviews

Top rated reviews
5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

Read full review
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

Read full review
5

Hannah was very courteous and helpful. Problem resolved. I hope that things get better in the Philippines.

Read full review
5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

Read full review

Philips and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

Read full review
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

Read full review
1

Philips takes full responsibility of *** off consumers with worse products such as this model. Their unnecessary...

Read full review
1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

Read full review

Philips and Samsung Electronics Latest Reviews

Recent published reviews
2.7

Just got what will be my last Philips electric toothbrush. I've used and liked Philips for years now, My Diamond Clean S...

Read full review
1

I bought an A20 Samsung cellphone last year. It was fine until the last month or so. Now it just spins in circles when...

Read full review
3.1

My tv is malfunctioning. Moving slow and glitching. Sometimes my apps dont work even when I reset it.I couldnt get in...

Read full review
1

I bought a Samsung Galaxy 10 note plus on October 2019 from T-Mobile
When I ordered it , the T-Mobile customer representa...

Read full review

Philips and Samsung Electronics Products and Services

Most reviewed product and services
  • Philips Tv (25 reviews)
  • Philips Shaver (8 reviews)
  • Philips Portable Media Player (3 reviews)
  • Samsung Electronics Tv (270 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)