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  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Direct flight to manila 3
  • Airhostesses were friendly 1
  • Lazada 1
  • Direct flight from london 1

Customers don't like

  • Poor and incompetent employees7
  • Customer service5
  • No communication between departments5
  • Poor customer service4
  • No concern for passengers3
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Us Airways

Transport
  • 1 ISSUES RESOLVED
  • 466 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.4
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Flight schedule 3
  • Hourly shuttles 2
  • Some personal interactions 1

Customers don't like

  • Misinformation5
  • Length of time on hold5
  • Customer service4
  • Service4
  • Rude staff4

Products by Us Airways

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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