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  • 0 ISSUES RESOLVED
  • 67 TOTAL REVIEWS
  • $51K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Direct flight to manila 3
  • Airhostesses were friendly 1
  • Lazada 1
  • Direct flight from london 1

Customers don't like

  • Poor and incompetent employees7
  • Customer service5
  • No communication between departments5
  • Ignore requests for help4
  • Poor customer service4
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United Airlines

Transport
  • 3 ISSUES RESOLVED
  • 651 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • No customer service11
  • Lack of humane treatment11
  • Being lied to7
  • Lack of responce7
  • Worst customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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