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  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $58.1K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Staff
Website
  • Direct flight to manila 4
  • Lazada 1
  • Easy to use 1
  • Direct flight from london 1
  • Customer service reps were polite 1

Customers don't like

  • Poor customer service10
  • No communication between departments3
  • Poor service from pal express2
  • Poor service2
  • Poor complaint resolution2
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United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 734 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.7
Customer service
Number of Destinations
Exchange, Refund and Cancellation Policy
Staff
Website
  • Kind and helpful flight attendants 5
  • Very nice flight attendants 4
  • In-flight service 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Terrible customer service21
  • Lack of humane treatment8
  • Treatment at the hands of united staff3
  • No customer service3
  • Lack of responce3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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