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  • 0 ISSUES RESOLVED
  • 73 TOTAL REVIEWS
  • $52.5K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.8
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
Staff
  • Direct flight to manila 4
  • Customer service reps were polite 1
  • Direct flight from london 1
  • Easy to use 1
  • Lazada 1

Customers don't like

  • No communication between departments3
  • Filthy2
  • Incorrect seating2
  • Poor customer service2
  • Poor service from pal express2
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United Airlines

Transport
  • 4 ISSUES RESOLVED
  • 696 TOTAL REVIEWS
  • $430K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.7
Customer service
Number of Destinations
Website
Exchange, Refund and Cancellation Policy
Staff
  • Kind and helpful flight attendants 5
  • In-flight service 4
  • Very nice flight attendants 4
  • Flight schedule 3
  • Service desks 2

Customers don't like

  • Terrible customer service7
  • Lack of humane treatment7
  • Lack of responce3
  • No customer service3
  • Worst organization2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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