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Philadelphia Inquirer

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 50 TOTAL REVIEWS
  • $2.7K CLAIMED LOSSES
  • $271 AVERAGE LOSS
2.4
Customer service
Diversity of Products or Services
Website
  • Reading the paper with breakfast 3
  • Reading the morning paper 2
  • Mostly friendly people when i spoke to any 1
  • To read the paper 1
  • Paper itself 1

Customers don't like

  • Delivery service3
  • Not getting a paper2
  • Poor contact info1
  • The1
  • Price or service1
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Snapfish

Periodicals & Publishing
  • 2 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
  • Old classic site your pictures were never lost on old site 8
  • Classic snapfish 5
  • Old site much better 5
  • Old site and services 3
  • Prior website 2

Customers don't like

  • As per complaint5
  • Very poor hard to contact5
  • Website is difficult to use4
  • Process time and late shipping2
  • Promises by customer service that were bogus2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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