PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Philadelphia Inquirer and Pittsburgh Post Gazette as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Philadelphia Inquirer
Pittsburgh Post Gazette

Philadelphia Inquirer and Pittsburgh Post Gazette Overview

Total reviews
203
72
Company responses
0
0
Issues resolved
0
0

Philadelphia Inquirer was first mentioned on PissedConsumer on Nov 26, 2011 and since then this brand received 203 reviews. It is 131 reviews more than Pittsburgh Post Gazette received since Feb 19, 2010.

Philadelphia Inquirer and Pittsburgh Post Gazette Consumer Ratings

Rank
92 out of 622 in Periodicals & Publishing category
122 out of 622 in Periodicals & Publishing category
Customer service
72 in category
80 in category
Value for money
61 in category
90 in category
Product or Service Quality
70 in category
102 in category

According to consumer ratings and reviews, Philadelphia Inquirer ranks 30 points higher in the Periodicals & Publishing category than Pittsburgh Post Gazette. People gave Philadelphia Inquirer 1.6 stars for Customer service criterion in Periodicals & Publishing category and it is 161 points higher than the worst rated brand in this category. At the same time, Pittsburgh Post Gazette was rated 1.6 stars for Customer service criterion in this category and it is 153 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Philadelphia Inquirer has a higher rating than Pittsburgh Post Gazette. Regarding Product or Service Quality criterion, consumers gave Philadelphia Inquirer 2.1 stars and it is 70% greater than other in category. Pittsburgh Post Gazette however was rated 1.7 stars and it is 56% greater than other in category.

Philadelphia Inquirer and Pittsburgh Post Gazette Rating Details

Customer service
1.6 (76 reviews)
1.6 (28 reviews)
Reviewer's quote

I can’t believe your customer service department closes at 3:00. Anyway my home delivery is so late that night have not had the paper delivered before I leave for work at 8:00 A. M...

Mindee

Called customer service every day. Still no paper. Anyone have any idea who to cantact to get my paper delivered?Or is it that Pittsburgh Post Gazette employees do not give a #%@%?..

Jeanne M
Value for money
2.3 (67 reviews)
1.8 (25 reviews)
Reviewer's quote

...They have my money and won't deliver the service. If I didn't want the coupons I would not deal with this horrible service ever. I can't even use the automated system as it says I have multiple subscriptions and hangs up..

Lisa M

I have not received a Sunday paper for 3 weeks in a row. I have called and emailed with no response.

PissedConsumer1660717
Product or Service Quality
2.1 (66 reviews)
1.7 (29 reviews)
Reviewer's quote

This paper sneaks in charges which raise your subscription rate. The latest which we caught them on is a $13.00 bump up. We called and they said it was for overtime and delivery. What a bunch of *** They said we were sent notification of it but we never saw it.Also, one bill indicated we were paid...

PissedConsumer1712306

...Now in 2019 after having new equipment installed, they are still just as inept at customer service and customer payments. They raised their rates about $8. 00 this year, after cutting down on the papers...

PissedConsumer1586795

Philadelphia Inquirer and Pittsburgh Post Gazette Pros and Cons

Pros
  • Reading the paper with breakfast
  • To read the paper
  • Receiving the paper as promised
  • Writers
  • Stories
  • Good editorial content
Cons
  • Poor delivery
  • Not getting a paper
  • Poor delivery service
  • Having the problem go unresolved
  • Delivery
  • Ignored vacation suspension call

Philadelphia Inquirer and Pittsburgh Post Gazette Most Positive Reviews

Top rated reviews
5

I have never written to a newspaper before--but I am doing so now because I am so furious. this weeks Doonesbury was a...

3.6

No coupons for at least 3 Wks

Philadelphia Inquirer and Pittsburgh Post Gazette Most Critical Reviews

Lowest rated reviews
1

Some time ago I cancelled my paper because I could not stop delivery when I was away on trips - even though I got...

1

The service from the post gazette has gone down over the pass months, I usually get my Sunday paper at 7:00a. It's...

Philadelphia Inquirer and Pittsburgh Post Gazette Latest Reviews

Recent published reviews
2.7

This paper sneaks in charges which raise your subscription rate. The latest which we caught them on is a $13.00 bump up....

Read all 203 reviews
1

This is the 6th + week my Sunday (only) paper has not been delivered, yet the neighbors on both sides of my home have...

Read all 72 reviews

Philadelphia Inquirer and Pittsburgh Post Gazette Products and Services

Most reviewed product and services
  • Philadelphia Inquirer Subscription (43 reviews)
  • Philadelphia Inquirer Newspaper (28 reviews)
  • Philadelphia Inquirer Customer Care (7 reviews)
  • Pittsburgh Post Gazette Delivery Service (24 reviews)
  • Pittsburgh Post Gazette Newspaper (9 reviews)
  • Pittsburgh Post Gazette Subscription (4 reviews)