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Pfaltzgraff

Kitchen and Cooking
  • 1 ISSUES RESOLVED
  • 40 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $220 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Products 2
  • Offer presented 1
  • Customer service is outstanding 1

Customers don't like

  • Lack of customer service2
  • Bad quality and bad service2
  • Bad quality2
  • Warrenty1
  • Refund and trying for additonal money after paying full price1
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 47 COMPANY RESPONSES
  • 539 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 5
  • Our sales person 3

Customers don't like

  • Poor customer service47
  • Unresponsive customer service7
  • Bad quality6
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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