PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Petsmart and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Petsmart
Walmart

Petsmart and Walmart Overview

Total reviews
1225
8425
Company responses
0
1
Issues resolved
7
78

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8425 reviews. It is 7200 reviews more than Petsmart received since Apr 3, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Petsmart customer support team and Walmart customer service.

Petsmart and Walmart Consumer Ratings

Rank
59 out of 471 in Pet Stores category
56 out of 482 in Supermarkets and Malls category
Customer service
60 in category
55 in category
Discounts and Special Offers
39 in category
43 in category
Price Affordability
52 in category
39 in category

Petsmart and Walmart Rating Details

Customer service
1.5 (403 reviews)
1.6 (2672 reviews)
Reviewer's quote

...Perhaps they dont like my dogs given the bad customer service but they sure didnt mind taking my money!! I will be looking for a new groomer..

Deborah V

I have emails to prove I went too corporate to complain and that 1 of the customer service complaint people Chris, tried to help me and even he could not get it done for me. I called every Walmart in my location begging them to please take my bed because I had no where to take it to and they were...

Jilliann
Discounts and Special Offers
2.1 (310 reviews)
2.4 (2147 reviews)
Reviewer's quote

I took Cookie for a Pawdicure Plus in November when they were running a special on that particular service...

Jaylin

...PLEASE DON’T BUY YOUR SPECIAL EVENT GIFTS FROM WALMART , YOU WILL BE LEFT WITH NOTHING IN HAND ..

Aravind
Price Affordability
2.2 (304 reviews)
2.9 (2088 reviews)
Reviewer's quote

I was then told the price would be over $50, when I scheduled a puppy cut for $18, and I continued to tell her DO NOT shave my dog I want her to get used to the groomers and she just needs a trim. I came back less than 10 minutes later deciding I just wasn’t comfortable with this and she was...

ashlie a

...65 20 oz Yesterday Price White Label Walmart which is very cheap for Walmart 2 oz Smaller size $. 10 more in purchase price..

PissedConsumer1762820

Petsmart and Walmart Pros and Cons

Pros
  • Selection
  • Convenient
  • Used to like taking him there
  • Prices
  • Location
  • Convenience
Cons
  • Customer service
  • Managers or costumer service
  • Grooming
  • Customer service
  • Service
  • Management

Petsmart and Walmart Most Positive Reviews

Top rated reviews
5

I dropped off my dog at 10:25 for a 10:30 appointment, and called at 11:00 to see if the groomer had showed up since she...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Petsmart and Walmart Most Critical Reviews

Lowest rated reviews
1

People should be informed before using the Petsmart PetsHotel at 8695 South Park Meadows Center Drive, Littleton, Colora...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Petsmart and Walmart Latest Reviews

Recent published reviews
1

I intentionally scheduled my dogs to be groomed first thing in the morning so that they didnt have to be there so long....

Read all 1225 reviews

Just sick of being treated like a thief.
Facial recognition cameras and video surveillance at every aisle.
Automotive ligh...

Read all 8425 reviews

Petsmart and Walmart Products and Services

Most reviewed product and services
  • Petsmart Grooming Service (221 reviews)
  • Petsmart Dog Grooming Service (135 reviews)
  • Petsmart Customer Care (95 reviews)
  • Walmart Customer Care (732 reviews)
  • Walmart Manager (544 reviews)
  • Walmart Cashier (428 reviews)