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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 970 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5.1K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 6
  • Convenient 3
  • Grooming salon 2
  • Vet services and the grooming services when delivered 2
  • Variety of products 2

Customers don't like

  • Customer service12
  • Managers or costumer service7
  • Grooming5
  • No accountability5
  • Grooming dept4
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Walmart

Supermarkets and Malls
  • 50 ISSUES RESOLVED
  • 6156 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices 30
  • To never shop at walmart again 9
  • Selection 7
  • Location 6
  • Product when it worked 6

Customers don't like

  • Customer service68
  • Service28
  • Management22
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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