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Petsmart

Pet Stores
  • 5 ISSUES RESOLVED
  • 895 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
2.0
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Selection 5
  • Convenient 3
  • Ease of ordering 2
  • Vet services and the grooming services when delivered 2
  • Variety of products 2

Customers don't like

  • Customer service25
  • Grooming10
  • Management10
  • Managers or costumer service9
  • No accountability9
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Walmart

Supermarkets and Malls
  • 47 ISSUES RESOLVED
  • 5754 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.2
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices 27
  • To never shop at walmart again 8
  • Convenience 6
  • Selection 6
  • Product when it worked 6

Customers don't like

  • Customer service125
  • Service56
  • Management41
  • Long waits40
  • Lack of stock32
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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