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Petsmart
Walmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Petsmart

Petsmart

1.9
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1216 TOTAL REVIEWS
Rank
59 out of 499
in Pet Stores category
Rating Details
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    31
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    05:04
  • ISSUES RESOLVED
    14%
Top Products and Services
1.8
221 reviews
1.7
132 reviews
2.5
97 reviews
Walmart

Walmart

2.2
  • 71 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8193 TOTAL REVIEWS
Rank
49 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    255
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    01:17
  • ISSUES RESOLVED
    30%
Top Products and Services
2.6
702 reviews
2.5
539 reviews
3
433 reviews

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